IoT & Connectivity

I am creating an extension, and would to include instance level permissions - the organization and user groups exist in all environments, but this detail is not included in the xml during export. I attempted to manually add this detail in the xml, which imported without complaint but the permissions appeared to be ignored. Is there a better option to include permissions when creating an extension, or does this need to be set in the target environment?

Hi Folks, I have a thingworx 9.3 version running with basic auth (username/password) and want to implement some modern authentication for my SMTP/Mail notifications. Can anyone guide if its possible to have an advanced authentiction in place like -XOAUTH2 or OAuth 2.0 -Exchange SMTP Relay-Microsoft Graph

Hello all, Is there any possibility to set the clean session paramater in the mqtt latest 3.1.0 release. I also tried to find them in the java code of the library but couldnt able to find them since the connection options are shown in binary    

I have a requirement to add a thin banner to the top of the browser window in Composer.  I'm essentially asking for the same thing as this older post that had no response: https://community.ptc.com/t5/ThingWorx-Developers/Custom-banner-in-Composer/td-p/540405  Is it possible to configure ThingWorx/Tomcat to display such a banner across all webpages served to users, including Composer?

How can the LLM Accelerator be integrated with the native MCP capabilities introduced in ThingWorx 10.1 to enable interoperability with Mistral AI models? Additionally, are there any sample implementations or reference code available for building a chatbot within ThingWorx 10.1 and generating reports natively using these AI capabilities?

  Hi everyone,I’m currently working on a use case in ThingWorx and would appreciate some guidance.Use case: We have a FileRepository (connected to a File Share) where we store images. A customer wants to send 6 images via REST API, each around 25 MB. Total payload per request would be roughly 130–150 MB. After receiving the images, I need to: Store them in the FileRepository Save the path in a DataTable for later access Challenge: Sending images as Base64 in JSON would significantly increase payload size (~30% overhead). The customer prefers to send all images in a single request, not one by one. I’m unsure about the best approach in ThingWorx for handling such large payloads reliably (timeouts, limits, performance, etc.). Questions: What is the recommended approach for handling multiple large file uploads in ThingWorx via REST? Is it better to: Accept a ZIP file (Base64) and extract it server-side? Use multipart/form-data (if supported properly)? Or en

I Transferred a Perpetual License,License shows as ‘good’ in the license utility.License shows as ‘Active’ on the Kepware website.BUT KepserverEX is still showing a 2hr time limit, after which, it deactivates. License support expiry is 10/2019.I am uncertain what Kepserver version it was originally running on.Now running on Kepserver 6.18.318.0 QUESTIONS:Is this a Kepserver version issue? How do I see what version of kepserver my licenses need?Or has Kepware made it so you can't transfer older licenses without paying?

I have 2 user groups which need to access the SCM page for things belonging to different ThingTemplates. User Group A should access only things from ThingTemplates ABC_1, ABC_2 and ABC_3; whereas User Group B should access only things from ThingTemplates XYZ_1 and XYZ_2. And all ThingTemplate inherit a BaseTemplate. How do I manage access levels based on ThingTemplate?

I did raise a case regarding licenses renewal 4 days back but no response yet. Anyone from the Product tem can help me in this matter? Its really urgent.Case Details - 18063353

Hello, I have a grid widget in Thingworx 10.0.1, and based on hyperlink click event I wanted to call a service. As I have multiple hyperlinks in grid, wanted to perform action based on column type. But when I am clicking on hyperlink in grid, this newly added event in Thingworx 10 “LinkClicked” event is not triggering. Any one implemented this? Your help is appreciated, Thanks in advance. Regards,Mayur Kulkarni

Kepware dooesnt allow for logical/logical non-blocking protocols for rockwell PLCs, when accessing Program tags. This means that if an OPC client needs to access program tags, the PLC needs to be setup with Symbolic addressing, which really slows down the R/W rates on the Kepware OPC UA server. Anyone faced this issue?

Does a stream entry timestamp represent the moment of AddStreamEntry service execution or the moment the stream entry is processed ?

We have many channels and want to organize the channels in folder without affecting the Item ID for the associated tags.For example here, I want to have the ability to make a folder for the dryers and the PRD devices.The folder is merely for organizing within Kepware and should not affect the other systems. Therefore the Item ID, e.g. PRD0147.myDevice.myTag, should not contain the folder. 

I working on one of my projects. As per my application, I want to take data from DCS over TCP/IP into kepware. From kepware i want to publish those data over opc da for other SCADA/DCS that works as opc da client. My quetion is does kepware works as OPC DA server for this application?

I have a requirement for taking IEC61850 data from an IED device into the Kepserver. After which i need Factorytalk view SE using OPC UA client to read that data. How can I go about it?

We have a Mariocotta slitter HMI/Industrial PC. The mSATA hard drive failed on the PC. We replaced the drive with a new one, & restored that drive from an old Veeam backup of the system. When we restored it, the Kepware Allen Bradley perpetual license was missing. We have been unable to apply the license on the new drive. We are currently utilizing the emergency 7 day license. What is the normal procedure in this scenario? Our vendor is telling us we will need to buy a new license, but this looks like it could simply be rehosted since the only thing to change was the HDD (PC is the same PC). 

In KB article entitled- Request Information to Enable Advanced Model Target Generation directs us to find the Expereince Service ID.  I have looked on both the hosting Vuforia server and the ThingWorx server for the log mentioned in the article.  I have looked in all the relavant thignworx logs I could find, yet could not find the IDAny other ways to find the Experience Server ID?

I am trying to configure a grid widget to editable via a dropdown list in one or more columns.I have reviewed the documentation here and here. Both documents that detail JSON configuration and dropdown lists indicate statically defining the dropdown list selections in the JSON configuration directly (ie"dropdownConfiguration": {"items": ["Active", "Parked", "Undergoing Maintenance"]}Due to the potential size and expected change over time for the list of selections I would like to define the dropdown list via a service rather than statically defined in the JSON configuration.I would appreciate some guidance on how to define a data source to be used for the dropdown list 

We have ThingWorx 10.1.0-b47.  It appears that the "Service editor theme" in User Preferences is not working.  I believe it was still working as expected before we upgraded as I utilized the "Dark" theme.  Now it appears to use "Light" no matter which setting I select. Can anyone else confirm this behavior in TW 10.1?

Hello,I’m having an issue where I create a Mashup, add a dashboard widget, view mashup, and create dashboard then the dashboard shows up in the DefaultProject. Is there a way to change this behavior?ThingWorx Version: ThingWorx 10.1.0 

Hi all,A few years back I had a use case where I wanted to use the kepware configuration API to create and modify advanced tags from thingworx. Does anyone know if this functionality has been added or is in the future plans to be developed?

Hi, I have a unique use case, where I need to shift the Focus of one Text Field to another Text Field when pressed on ‘Enter’ Key. Is there a way around based on CSS. Thanks.

Hi Community,I am a beginner in ThingWorx and trying to understand the correct way to implement custom JavaScript-based functionality in a mashup.My requirement is drag and drop. For example, I have two columns, A and B, and I want to drag an image from column A and drop it into column B. As soon as the image is dropped, I want to call a ThingWorx serviceI have a few beginner questions:For this kind of requirement, should I create a custom widget / extension, or is there any simpler way to do it in a mashup?If I need a custom widget, should I build it using plain JavaScript or TypeScript?Does ThingWorx support this kind of drag-and-drop behavior out of the box, or does it need to be implemented as a custom extension/widget? If a custom widget is the right approach, are there any beginner-friendly examples or documentation for creating ThingWorx web components/widgets? PTC’s Web Component SDK docs mention creating widget extensions and packaging web components for Mashup Builder. ()Afte

Hello,I'm reading data from another application via an OPC UA Client on any channel in Kepware. I can receive notifications when the data changes. Is there a way to create notifications before the data changes? Reading at intervals doesn't solve my problem. I have a timestamp indicating when a value has been read. I want to notify the client of the same value when the timestamp changes. 

Hello all,I use Schedule chart and I want to find a way how to expand/collapse several or all groups at the same time.Now, by default, it is possible to expand only one group (if I click on another group, the first one collapses).For example, if I click on LABEL-1 group, the detail opens, but if I click on LABEL-2 group, the detail opens for LABEL-2 group (while the detail for LABEL-1 group collapses). Please, find screenshots Is it possible to expand/collapse all or several groups at the same time?