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Hello everyone, This post is meant to fill the gap that Basic Rules of ThingWorx Development is having. You can follow these rules even before starting the development process and keep them in mind to have an organized and easy to maintain application. I will update this post in the future with more best practices and advice. Best Practices and suggestions: In order to have a clean and quick progress in any project the approach should be modular. If the modular approach is implemented also the development process should be thought of in a modular way. This will give much needed independence to each individual developer especially if the team concurrently works on the same instance. Some rules need to be in place in order for the project to be as smooth as possible: Every developer must have its own user. This is more important when developing on the same Thingworx instance but it’s a good practice when developing on individual instances as well. Every developer will be responsible for complete modules, from the respective screens of the GUI to the functionality services and business logic. If concurrent work on the same Entity needs to happen then communication between the developers and time sharing on that entity is needed without developers overwriting each other’s code. Don't decide to go into edit mode if there is someone else already editing. That will get you to a dead end. For the point no. 3 to work, after editing an Entity each user must press the Cancel Edit button and leave that Entity in View mode. When searching for services or properties developers should avoid pressing on the name of the Entity which is a link that directly opens the Entity in Edit mode they should rather use the button with the magnifying glass to the left of the name that will then take them in View mode. As a result of the modular approach each module will have its own Utility Thing that will contain services, properties, events and subscriptions that help develop the functionality for that module. Each module will have its own tags and the format could be: <Client_Name><GUI/Business><Module_Name>   8. The integration of the modules will be done in the Master by a single person in charge with that master or by each developer at a time.   9. Depending on the case the Data Model could be treated as a module in its own right or can be integrated in each module if the project permits. How to manage multiple users working on the same code in Composer: (Thanks to Pai Chung) Currently Thingworx within the development environment allows you to heavily document all your works, that includes ‘Save with Comment’. We encourage the use of the Documentation field and the ‘Save with Comment’ option. However generally development is not isolated to one environment. Thingworx provides several ways to back up the information. Backup – this is a true Database backup that creates an additional database in ThingworxBackupStorage and basically can be used as a restore, by copying it back into ThingworxStorage Export to ThingworxStorage – this is a full model export (with or without data) that can be triggered at any time. It can use Date filters to export according to Modified date. This is server side. Export to File – this allows you to export a single or group of entities/data according to a variety of filters. This is client side. Export to Source Controlled Entities – this allows you to export to a file folder structure or Zip that can be easily checked into a Source Control system. How to approach Source Control: After some initial modeling, Export to Source Control Entities and check this into your Source Control system From this point forward all developers have to follow a Check in/check out process Every time an Entity Group security setting is made, Export to ThingworxStorage and also check that into Source Control overwrite the previous. All in use Extensions should be in one zip and also reside in Source Control To do a restore or deploy Install the Platform Install extensions Import from ThingworxStorage the last Export checked in Import each single Entity file, in the proper order. Import each single Data file   6.  Clean up dead entities (if there is a reference list) Additional steps to take to help safeguard the development. Make sure the Automatic backup is running Export the Entity to a subfolder with the Date of the Edit     3.  Full Export to ThingworxStorage to run every day after development stars - This can be scripted and triggered by a timer or scheduler subscription (<Server>/Thingworx/ExportDatabase/?WithData=true). In this way you have a backup with everything that was on before you started working each day so you can roll back if an error occurs. CONTINUED 7 Sep 2015 How to organize wiring needs when developing the GUI: Starting from the idea that we can divide the GUI elements in Display Elements and Action Elements I have created a common form in order to be filled with information necessary for the wiring of that Element. UI Element Type Display Element / User Action Element Thing Name Name of the thing where data / service is found Service Name Service inside the Thing that returns the data / is the subject of the action Property(ies) Name Thing property / column name (when service returns an infotable) for Data Elements / Input parameters for the service to be run if User Action Element Additional Logic Additional information regarding the way the information sources change when preconditions are met. Usually means new services or mashup logic is needed.  I suggest that an additional companion document to the GUI description document to be created. This document will contain the previous form (table) for each screen/slide so that the work on specific screen/slide could be done independently. To be continued...
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Large files could cause slow response times. In some cases large queries might cause extensively large response files, e.g. calling a ThingWorx service that returns an extensively large result set as JSON file.   Those massive files have to be transferred over the network and require additional bandwidth - for each and every call. The more bandwidth is used, the more time is taken on the network, the more the impact on performance could be. Imagine transferring tens or hundreds of MB for service calls for each and every call - over and over again.   To reduce the bandwidth compression can be activated. Instead of transferring MBs per service call, the server only has to transfer a couple of KB per call (best case scenario). This needs to be configured on Tomcat level. There is some information availabe in the offical Tomcat documation at https://tomcat.apache.org/tomcat-8.5-doc/config/http.html Search for the "compression" attribute.   Gzip compression   Usually Tomcat is compressing content in gzip. To verify if a certain response is in fact compressed or not, the Development Tools or Fiddler can be used. The Response Headers usually mention the compression type if the content is compressed:     Left: no compression Right: compression on Tomcat level   Not so straight forward - network vs. compression time trade-off   There's however a pitfall with compression on Tomcat side. Each response will add additional strain on time and resources (like CPU) to compress on the server and decompress the content on the client. Especially for small files this might be an unnecessary overhead as the time and resources to compress might take longer than just transferring a couple of uncompressed KB.   In the end it's a trade-off between network speed and the speed of compressing, decompressing response files on server and client. With the compressionMinSize attribute a compromise size can be set to find the best balance between compression and bandwith.   This trade-off can be clearly seen (for small content) here:     While the Size of the content shrinks, the Time increases. For larger content files however the Time will slightly increase as well due to the compression overhead, whereas the Size can be potentially dropped by a massive factor - especially for text based files.   Above test has been performed on a local virtual machine which basically neglegts most of the network related traffic problems resulting in performance issues - therefore the overhead in Time are a couple of milliseconds for the compression / decompression.   The default for the compressionMinSize is 2048 byte.   High potential performance improvement   Looking at the Combined.js the content size can be reduced significantly from 4.3 MB to only 886 KB. For my simple Mashup showing a chart with Temperature and Humidity this also decreases total load time from 32 to 2 seconds - also decreasing the content size from 6.1 MB to 1.2 MB!     This decreases load time and size by a factor of 16x and 5x - the total time until finished rendering the page has been decreased by a factor of almost 22x! (for this particular use case)   Configuration   To configure compression, open Tomcat's server.xml   In the <Connector> definitions add the following:   compression="on" compressibleMimeType="text/html,text/xml,text/plain,text/css,text/javascript,application/javascript,application/json"     This will use the default compressionMinSize of 2048 bytes. In addition to the default Mime Types I've also added application/json to compress ThingWorx service call results.   This needs to be configured for all Connectors that users should access - e.g. for HTTP and HTTPS connectors. For testing purposes I have a HTTPS connector with compression while HTTP is running without it.   Conclusion   If possible, enable compression to speed up content download for the client.   However there are some scenarios where compression is actually not a good idea - e.g. when using a WAN Accelerator or other network components that usually bring their own content compression. This not only adds unnecessary overhead but is compressing twice which might lead to errors on client side when decompressing the content.   Especially dealing with large responses can help decreasing impact on performance. As compressing and decompressing adds some overhead, the min size limit can be experimented with to find the optimal compromise between a network and compression time trade-off.
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Timers and schedulers can be useful tool in a Thingworx application.  Their only purpose, of course, is to create events that can be used by the platform to perform and number of tasks.  These can range from, requesting data from an edge device, to doing calculations for alerts, to running archive functions for data.  Sounds like a simple enough process.  Then why do most platform performance issues seem to come from these two simple templates? It all has to do with how the event is subscribed to and how the platform needs to process events and subscriptions.  The tasks of handling MOST events and their related subscription logic is in the EventProcessingSubsystem.  You can see the metrics of this via the Monitoring -> Subsystems menu in Composer.  This will show you how many events have been processed and how many events are waiting in queue to be processed, along with some other settings.  You can often identify issues with Timers and Schedulers here, you will see the number of queued events climb and the number of processed events stagnate. But why!?  Shouldn't this multi-threaded processing take care of all of that.  Most times it can easily do this but when you suddenly flood it with transaction all trying to access the same resources and the same time it can grind to a halt. This typically occurs when you create a timer/scheduler and subscribe to it's event at a template level.  To illustrate this lets look at an example of what might occur.  In this scenario let's imagine we have 1,000 edge devices that we must pull data from.  We only need to get this information every 5 minutes.  When we retrieve it we must lookup some data mapping from a DataTable and store the data in a Stream.  At the 5 minute interval the timer fires it's event.  Suddenly all at once the EventProcessingSubsystem get 1000 events.  This by itself is not a problem, but it will concurrently try to process as many as it can to be efficient.  So we now have multiple transactions all trying to query a single DataTable all at once.  In order to read this table the database (no matter which back end persistence provider) will lock parts or all of the table (depending on the query).  As you can probably guess things begin to slow down because each transaction has the lock while many others are trying to acquire one.  This happens over and over until all 1,000 transactions are complete.  In the mean time we are also doing other commands in the subscription and writing Stream entries to the same database inside the same transactions.  Additionally remember all of these transactions and data they access must be held in memory while they are running.  You also will see a memory spike and depending on resource can run into a problem here as well. Regular events can easily be part of any use case, so how would that work!  The trick to know here comes in two parts.  First, any event a Thing raises can be subscribed to on that same Thing.  When you do this the subscription transaction does not go into the EventProcessingSubsystem.  It will execute on the threads already open in memory for that Thing.  So subscribing to a timer event on the Timer Thing that raised the event will not flood the subsystem. In the previous example, how would you go about polling all of these Things.  Simple, you take the exact logic you would have executed on the template subscription and move it to the timer subscription.  To keep the context of the Thing, use the GetImplimentingThings service for the template to retrieve the list of all 1,000 Things created based on it.  Then loop through these things and execute the logic.  This also means that all of the DataTable queries and logic will be executed sequentially so the database locking issue goes away as well.  Memory issues decrease also because the allocated memory for the quries is either reused or can be clean during garbage collection since the use of the variable that held the result is reallocated on each loop. Overall it is best not to use Timers and Schedulers whenever possible.  Use data triggered events, UI interactions or Rest API calls to initiate transactions whenever possible.  It lowers the overall risk of flooding the system with recourse demands, from processor, to memory, to threads, to database.  Sometimes, though, they are needed.  Follow the basic guides in logic here and things should run smoothly!
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A common issue that is seen when trying to deploy, design or scale up a ThingWorx application is performance.  Slow response, delayed data and the application stopping have all been seen when a performance problems either slowly grows or suddenly pops up.  There are some common themes that are seen when these occur typically around application model or design.  Here are a few of the common problems and some thoughts on what to do about them or how to avoid them. Service Execution This covers a wide range of possibilities and is most commonly seen when trying to scale an application.  Data access within a loop is one particular thing to avoid.  Accessing data from a Thing, other service or query may be fast when only testing it on 100 loops, but when the application grows and you have 1000 suddenly it's slow.  Access all data in one query and use that as an in memory reference.  Writing data to a data store (Stream, Datatable or ValueStream) then querying that same data in one service can cause problems as well.  Run the query first then use all the data you have in the service variables.   To troubleshoot service executions there are a few methods that can be used.  Some for will not be practical for a production system since it is not always advisable to change code without testing first. Used browser development tools to see the execution time of a service.  This is especially helpful when a mashup is slow to load or respond.  It will allow quickly identifying which of multiple services may be the issue. Addition of logging in a service.  Once a service is identified adding simple logging points in the service can narrow what code in the service cases the slow down (it may be another service call).  These logging statements show up in the script logs with time stamps ( you can also log the current time with the logging statements). Use the test button in Composer.  This is a simple on but if the service does not have many parameters (or has defaults) it's a fast and easy way to see how long a service takes to return,' When all else fails you can get thread dumps from the JVM.  ThingWorx Support created an extension that assists with this.  You can find it on the Marketplace with instructions on how to use it.  You can manually examine the output files or open a ticket with support to allow them to assist.  Just be careful of doing memory dumps, there are much larger, hard to analyse and take a lot of memory.  https://marketplace.thingworx.com/tools/thingworx-support-tools Queries ​These of course are services too but a specific type.  Accessing data in ThingWorx storage structures or from external sources seems fairly straight forward but can be tricky when dealing with large data sets.  When designing and dealing with internal platform storage refer to this guide as a baseline to decide where to store data...  Where Should I Store My Thingworx Data?   NEVER store historical data in infotable properties.  These are held in memory (even if they are persistent) and as they grow so will the JVM memory use until the application runs out of it.  We all know what happens then.  Finally one other note that has causes occasional confusion.  The setting on a query service or standard ThingWorx query service that limits the number of records returned.  This is how many records are returned to from the service at the end of processing, not how many are processed or loaded in memory.  That number may be much higher and could cause the same types of issues. Subscriptions and Events ​This is similar to service however there is an added element frequency.  Typical events are data change and timers/schedulers.  This again is often an issue only when scaling up the number of Things or amount of data that need to be referenced.  A general reference on timers and schedulers can be found here.  This also describes some of the event processing that takes place on the platform.  Timers and Schedulers - Best Practice For data change events be very cautions about adding these to very rapidly changing property values.  When a property is updating very quickly, for example two times each second, the subscription to that event must be able to complete in under 0.5 seconds to stay ahead of processing.  Again this may work for 5-10 Things with properties but will not work with 500 due to resources, speed and need to briefly lock the value to get an accurate current read.  In these cases any data processing should be done at the edge when possible (or in the originating system) and pushed to the platform in a separate property or service call.  This allows for more parallel processing since it is de-centralized. A good practice for allowing easier testing of these types of subscription code is to take all of the script/logic and move it to a service call.  Then pass any of the needed event data to parameters in the service.  This allows for easier debug since the event does not need to fire to make the logic execute.  In fact it can essentially be stand alone by the test button in Composer. Mashup Performance This​ one can be very tricky since additional browser elements and rendering can come into play. Sometimes service execution is the root of the issue and reviewed above, other times it is UI elements and design that cause slow down. The Repeater widget is a common culprit. The biggest thing to note here is that each repeater will need to render every element that is repeated and all of the data and formatting for each of those widgets in the repeated mashup. So any complex mashup that is repeated many times may become slow to load. You can minimize this to a degree based on the Load/Unload setting of the widget and when the slowness is more acceptable (when loading or when scrolling). When a mashup is launched from Composer it comes with some debugging tools built in to see errors and execution. Using these with browser debug tools can be very helpful. Scaling an Application When initially modeling an application scale must be considered from the start. It is a challenge (but not impossible) to modify an application after deployment or design to be very efficient. Many times new developers on the ThingWorx platform fall into what I call the .Net trap. Back when .Net was released one of the quote I recall hearing about it's inefficiencies was "memory is cheap". It was more cost efficient to purchase and install more memory than to take extra development time to optimize memory use. This was absolutely true for installed applications where all of the code was complied and stored on every system. Web based applications are not quite a forgiving since most processing and execution is done on the single central web server. Keep this in mind especially when creating Shapes, Templates and Subscriptions. While you may be writing one piece of code when this code is repeated on 1,000 Things they will all be in memory and all be executing this code in parallel. You can quickly see how competition for resources, locks on databases and clean access to in memory structures can slow everything down (and just think when there are 10,000 pieces of that same code!!). Two specific things around this must be stated again (though they were covered in the above sections). Data held in properties has fast access since it is in JVM memory. But this is held in memory for each individual Thing, so hold 5 MB of information in one Thing seems small, loading 10,000 Thing mean instant use of 50 GB of memory!! Next execution of a service. When 10 things are running a service execution takes 2 seconds. Slow but not too bad and may not be too noticeable in the UI. Now 10,000 Things competing for the same data structure and resources. I have seen execution time jump to 2 minutes or more. Aside from design the best thing you can do is TEST on a scaled up structure. If you will have 1,000 Things next year test your application early at that level of deployment to help identify any potential bottlenecks early. Never assume more memory will alleviate the issue. Also do NOT test scale on your development system. This introduces edits changes and other variables which can affect actual real world results. Have a QA system setup that mirrors a production environment and simulate data and execution load. Additional suggestions are welcome in comments and will likely update this as additional tool and platform updates change.
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Putting this out because this is a difficult problem to troubleshoot if you don't do it right. Let's say you have an application where you have visibility permissions in effect. So you have Users group removed from the Everyone Organization Now you have a Thing "Thing1" with Properties that are being logged to a ValueStream "VS1" What do you need to make this work? Obviously the necessary permissions to Write the values to the Thing1 and read the values from Thing1 (for UI) But for visibility what you'll need is: Visibility to Thing1 (makes sense) Visibility to the Persistence Provider of the ValueStream VS1 !!!! Nope you don't need Visibility to the ValueStream itself, but you DO need Visibility to the Persistence Provider of that ValueStream The way the lack of this permission was showing in the Application Log was a message about trying to provide a Null value.
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The ThingWorx EMS and SDK based applications follow a three step process when connecting to the Platform: Establish the physical websocket:  The client opens a websocket to the Platform using the host and port that it has been configured to use.  The websocket URL exposed at the Platform is /Thingworx/WS.  TLS will be negotiated at this time as well. Authenticate:  The client sends a AUTH message to the platform, containing either an App Key (recommended) or username/password.  The AUTH message is part of the Thingworx AlwaysOn protocol.  If the client attempts to send any other message before the AUTH, the server will disconnect it.  The server will also disconnect the client if it does not receive an AUTH message within 15 seconds.  This time is configurable in the WSCommunicationSubsystem Configuration tab and is named "Amount of time to wait for authentication message (secs)." Once authenticated the SDK/EMS is able to interact with the Platform according to the permissions applied to its credentials.  For the EMS, this means that any client making HTTP calls to its REST interface can access Platform functionality.  For this reason, the EMS only listens for HTTP connections on localhost (this can be changed using the http_server.host setting in your config.json). At this point, the client can make requests to the platform and interact with it, much like a HTTP client can interact with the Platform's REST interface.  However, the Platform can still not direct requests to the edge. Bind:  A BIND message is another message type in the ThingWorx AlwaysOn protocol.  A client can send a BIND message to the Platform containing one or more Thing names or identifiers.  When the Platform receives the BIND message, it will associate those Things with the websocket it received the BIND message over.  This will allow the Platform to send request messages to those Things, over the websocket.  It will also update the isConnected and lastConnection time properties for the newly bound Things. A client can also send an UNBIND request.  This tells the Platform to remove the association between the Thing and the websocket.  The Thing's isConnected property will then be updated to false. For the EMS, edge applications can register using the /Thingworx/Things/LocalEms/Services/AddEdgeThing service (this is how the script resource registers Things).  When a registration occurs, the EMS will send a BIND message to the Platform on behalf of that new resource.  Edge applications can de-register (and have an UNBIND message sent) by calling /Thingworx/Things/LocalEms/RemoveEdgeThing.
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This document is designed to help troubleshoot some commonly seen issues while installing or upgrading the ThingWorx application, prior or instead of contacting Tech Support. This is not a defined template for a guaranteed solution, but rather a reference guide that provides an opportunity to eliminate some of the possible root causes. While following the installation guide and matching the system requirements is sufficient to get a successfully running instance of ThingWorx, some issues could still occur upon launching the app for the first time. Generally, those issues arise from minor environmental details and can be easily fixed by aligning with the proper installation process. Currently, the majority of the installation hiccups are coming from the postgresql side. That being said, the very first thing to note, whether it's a new user trying out the platform or a returning one switching the database to postgresql, note that: Postgresql database must be installed, configured, and running prior to the further Thingworx installation. ThingWorx 7.0+: Installation errors out with 'failed to succeed more than the maximum number of allowed acquisition attempts' Platform being shut down because System Ownership cannot be acquired error ERROR: relation "system_version" does not exist Resolution: Generally, this type of error point at the security/permission issue. As all of the installation operations should be performed by a root/Administrator role, the following points should be verified: Ensure both Tomcat and ThingworxPlatform folders have relevant read/write permissions The title and contents of the configuration file in the ThingworxPlatform folder has changed from 6.x to 7.x Check if the right configuration file is in the folder Verify if the name and password provided in this configuration file matches the ones set in the Postgres DB Run the Database cleanup script, and then set up the database again. Verufy by checking the thingworx table space (about 53 tables should be created)     Thingworx Application: Blank screen, no errors in the logs, "waiting for <url> " gears running be never actually loading, eventually times out     Resolution: Ensure that Java in tomcat is pointing to the right path, should be something like this: C:\Program Files\Java\jre1.8.0_101\bin\server\jvm.dll 6.5+ Postgres:   Error when executing thingworxpostgresDBSetup.bat psql:./thingworx-database-setup.sql:1: ERROR: could not set permissions on directory "D:/ThingworxPostgresqlStorage": Permission denied     Resolution:     The error means that the postgres user was not able to create a directory in the ‘ThingworxPostgresStorage’ directory. As it's related to the security/permission, the following steps can be taken to clear out the error: Assigning read/write permissions to everyone user group to fix the script execution and then execute the batch file: Right-click on ‘ThingworxPostgresStorage’ directory -> Share with -> specific people. Select drop-down, add everyone group and update the permission level to Read/Write. Click Share. Executing the batch file as admin. 2. Installation error message "relation root_entity_collection does not exist" is displayed with Postgresql version of the ThingWorx platform. Resolution:     Such an error message is displayed only if the schema parameter passed to thingworxPostgresSchemaSetup.sh script  is different than $USER or PUBLIC. To clear out the error: Edit the Postgresql configuration file, postgresql.conf, to add to the SEARCH_PATH item your own schema. Other common errors upon launching the application. Two of the most commonly seen errors are 404 and 401.  While there can be a numerous reasons to see those errors, here are the root causes that fall under the "very likely" category: 404 Application not found during a new install: Ensure Thingworx.war was deployed -- check the hard drive directory of Tomcat/webapps and ensure Thingworx.war and Thingworx folder are present as well as the ThingworxStorage in the root (or custom selected location) Ensure the Thingworx.war is not corrupted (may re-download from the support and compare the size) 401 Application cannot be accessed during a new install or upgrade: For Postgresql, ensure the database is running and is connected to, also see the Basic Troubleshooting points below. Verify the tomcat, java, and database (in case of postgresql) versions are matching the system requirement guide for the appropriate platform version Ensure the updrade was performed according to the guide and the necessary folders were removed (after copying as a preventative measure). Ensure the correct port is specified in platform-settings.json (for Postgresql), by default the connection string is jdbc:postgresql://localhost:5432/thingworx Again, it should be kept in mind that while the symptoms are common and can generally be resolved with the same solution, every system environment is unique and may require an individual approach in a guaranteed resolution. Basic troubleshooting points for: Validating PostgreSQL installation Postgres install troubleshooting java.lang.NullPointerException error during PostgreSQL installation ***CRITICAL ERROR: permission denied for relation root_entity_collection Error while running scripts: Could not set permissions on directory "/ThingworxPostgresqlStorage":Permission Denied Acquisition Attempt Failed error Resolution: Ensure 'ThingworxStorage', 'ThingworxPlatform' and 'ThingworxPostgresqlStorage' folders are created The folders have to be present in the root directory unless specifically changed in any configurations Recommended to grant sufficient privileges (if not all) to the database user (twadmin) Note: While running the script in order to create a database, if a schema name other than 'public' is used, the "search_path" in "postgresql.conf" must be changed to reflect 'NewSchemaName, public' Grant permission to user for access to root folders containing 'ThingworxPostgresqlStorage' and 'ThingworxPlatform' The password set for the default 'twadmin' in the pgAdmin III tool must match the password set in the configuration file under the ThingworxPlatform folder Ensure THINGWORX_PLATFORM_SETTINGS variable is set up Error: psql:./thingworx-database-setup.sql:14: ERROR:  could not create directory "pg_tblspc/16419/PG_9.4_201409291/16420": No such file or directory psql:./thingworx-database-setup.sql:16: ERROR:  database "thingworx" does not exist Resolution: Replacing /ThingworxPostgresqlStorage in the .bat file by C:\ThingworxPostgresqlStorage and omitting the -l option in the command window. Also, note the following error Troubleshooting Syntax Error when running postgresql set up scripts
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Hi Community,   I've recently had a number of questions from colleagues around architectures involving MQTT and what our preferred approach was.  After some internal verification, I wanted to share an aggregate of my findings with the ThingWorx Architect and Developer Community.   PTC currently supports four methods for integrating with MQTT for IoT projects. ThingWorx Azure IoT Hub Connector ThingWorx MQTT Extension ThingWorx Kepware Server Choice is nice, but it adds complexity and sometimes confusion.  The intent of this article is to clarify and provide direction on the subject to help others choose the path best suited for their situation.   ThingWorx MQTT Extension The ThingWorx MQTT extension has been available on the marketplace as an unsupported “PTC Labs” extension for a number of years.  Recently its status has been upgraded to “PTC Supported” and it has received some attention from R&D getting some bug fixes and security enhancements.  Most people who have used MQTT with ThingWorx are familiar with this extension.  As with anything, it has advantages and disadvantages.  You can easily import the extension without having administrative access to the machine, it’s easy to move around and store with projects, and can be up and running quite quickly.  However it is also quite limited when it comes to the flexibility required when building a production application, is tied directly to the core platform, and does not get feature/functionality updates.   The MQTT extension is a good choice for PoCs, demos, benchmarks, and prototypes as it provides MQTT integration relatively quickly and easily.  As an extension which runs with the core platform, it is not a good choice as a part of a client/enterprise application where MQTT communication reliability is critical.   ThingWorx Azure IoT Hub Connector Although Azure IoT Hub is not a fully functional MQTT broker, Azure IoT does support MQTT endpoints on both IoT Hub and IoT Edge.  This can be an interesting option to have MQTT devices publish to Azure IoT and be integrated to ThingWorx using the Azure IoT Hub Connector without actually requiring an MQTT broker to run and be maintained.  The Azure IoT Hub Connector works similarly to the PAT and is built on the Connection Server, but adds the notion of device management and security provided by Azure IoT.   When using Azure IoT Edge configured as a transparent gateway with buffering (store and forward) enabled, this approach has the added benefit of being able to buffer MQTT device messages at a remote site with the ability to handle Internet interruptions without losing data.   This approach has the added benefit of having far greater integrated security capabilities by leveraging certificates and tying into Azure KeyVault, as well as easily scaling up resources receiving the MQTT messages (IoT Hub and Azure IoT Hub Connector).  Considering that this approach is build on the Connection Server core, it also follows our deployment guidance for processing communications outside of the core platform (unlike the extension approach).   ThingWorx Kepware Server As some will note, KepWare has some pretty awesome MQTT capabilities: both as north and southbound interfaces.  The MQTT Client driver allows creating an MQTT channel to devices communicating via MQTT with auto-tag creation (from the MQTT payload).  Coupled with the native ThingWorx AlwaysOn connection, you can easily connect KepWare to an on-premise MQTT broker and connect these devices to ThingWorx over AlwaysOn.   The IoT Gateway plug-in has an MQTT agent which allows publishing data from all of your KepWare connected devices to an MQTT broker or endpoint.  The MQTT agent can also receive tag updates on a different topic and write back to the controllers.  We’ve used this MQTT agent to connect industrial control system data to ThingWorx through cloud platforms like Azure IoT, AWS, and communications providers.   ThingWorx Product Segment Direction A key factor in deciding how to design your solution should be aligned with our product development direction.  The ThingWorx Product Management and R&D teams have for years been putting their focus on scalable and enterprise-ready approaches that our partners and customers can build upon.  I mention this to make it clear that not all supported approaches carry the same weight.  Although we do support the MQTT extension, it is not in active development due to the fact that out-of-platform microservices-based communication interfaces are our direction forward.   The Azure IoT Hub Connector, being built on the Connection Server is currently the way forward for MQTT communications to the ThingWorx Foundation.   Regards,   Greg Eva
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Everywhere in the Thingworx Platform (even the edge and extensions) you see the data structure called InfoTables.  What are they?  They are used to return data from services, map values in mashup and move information around the platform.  What they are is very simple, how they are setup and used is also simple but there are a lot of ways to manipulate them.  Simply put InfoTables are JSON data, that is all.  However they use a standard structure that the platform can recognize and use. There are two peices to an InfoTable, the DataShape definition and the rows array.  The DataShape is the definition of each row value in the rows array.  This is not accessible directly in service code but there are function and structures to manipulate it in services if needed. Example InfoTable Definitions and Values: { dataShape: {     fieldDefinitions : {           name: "ColOneName", baseType: "STRING"     },     {           name: "ColTwoName", baseType: "NUMBER"     }, rows: [     {ColOneName: "FirstValue", ColTwoName: 13},     {ColOneName: "SecondValue, ColTwoName: 14}     ] } So you can see that the dataShape value is made up of a group of JSON objects that are under the fieldDefinitions element.  Each field is a "name" element, which of course defined the field name, and the "baseType" element which is the Thingworx primitive type of the named field.  Typically this structure is automatically created by using a DataShape object that is defined in the platform.  This is also the reason DataShapes need to be defined, so that fields can be defined not only for InfoTables, but also for DataTables and Streams.  This is how Mashups know what the structure of the data is when creating bindings to widgets and other parts of the platform can display data in a structured format. The other part is the "rows" element which contains an array of of JSON objects which contain the actual data in the InfoTable. Accessing the values in the rows is as simple as using standard JavaScript syntax for JSON.  To access the number in the first row of the InfoTable referenced above (if the name of the InfoTable variable is "MyInfoTable") is done using MyInfoTable.rows[0].ColTowName.  This would return a value of 13.  As you can not the JSON array index starts at zero. Looping through an InfoTable in service script is also very simple.  You can use the index in a standard "for loop" structure, but a little cleaner way is to use a "for each loop" like this... for each (row in MyInfoTable.rows) {     var colOneVal = row.ColOneName;     ... } It is important to note that outputs of many base services in the platform have an output of the InfoTable type and that most of these have system defined datashapes built into the platform (such as QueryDataTableEntries, GetImplimentingThings, QueryNumberPropertyHistory and many, many more).  Also all service results from query services accessing external databases are returned in the structure of an InfoTable. Manipulating an InfoTable in script is easy using various functions built into the platform.  Many of these can be found in the "Snippets" tab of the service editor in Composer in both the InfoTableFunctions Resource and InfoTable Code Snippets. Some of my favorites and most commonly used... Create a blank InfoTable: var params = {   infoTableName: "MyTable" }; var MyInfoTable= Resources["InfoTableFunctions"].CreateInfoTable(params); Add a new field to any InfoTable: MyInfoTable.AddField({name: "ColNameThree", baseType: "BOOLEAN"}); Delete a field: MyInfoTable.RemoveField("ColNameThree"); Add a data row: MyInfoTable.AddRow({ColOneName: "NewRowValue", ColTwoName: 15}); Delete one or more data row matching the values defined (Note you can define multiple field in this statement): //delete all rows that have a value of 13 in ColNameOne MyInfoTable.Delete({ColNameOne: 13}); Create an InfoTable using a predefined DataShape: var params = {   infoTableName: "MyInfoTable",   dataShapeName: "dataShapeName" }; var MyInfoTable = Resources["InfoTableFunctions"].CreateInfoTableFromDataShape(params); There are many more functions built into the platform, including ones to filter, sort and query rows.  These can be extremely useful when tying to return limited or more strictly structured InfoTable data.  Hopefully this gives you a better understanding and use of this critical part of the Thingworx Platform.
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Exciting news! ThingWorx now has improved support for Docker containers to help you manage CI/CD, improve development efficiency in your organization and save costs. Check out these FAQs below and, as always, reach out to me if you have any additional questions.   Stay connected, Kaya   FAQs: ThingWorx Docker Containers   What are Docker Containers? From Docker.com: “a Docker container image is a lightweight, standalone, executable package of software that includes everything needed to run an application: code, runtime, system tools, system libraries and settings”. Learn more here.   What's the difference between Docker containers and VMs? Containers are an abstraction at the app layer that packages code and dependencies together, whereas Virtual Machines (VMs) are an abstraction of physical hardware turning one server into many servers. Here are some great discussions on it on Stack Overflow. Containers vs. VMs   How can I build ThingWorx Docker images? Check out the Building ThingWorx 8.3 Docker Images Guide or watch this video to instruct you on how to build and test Docker containers. (view in My Videos)   How does PTC support building ThingWorx Docker images? PTC provides the ability for customers and partners to build ThingWorx Docker images. A customer can download the Dockerfiles and scripts packaged as a zip folder from the PTC Software Downloads Portal under “ThingWorx Platform,” then “Release 8.3”  then“ThingWorx Dockerfiles.” (Please note that you must be logged in for the link to function properly.) PTC Software Downloads PortalThe zip folder contains the Dockerfiles, template jar, and scripts to fetch Tomcat, and ThingWorx WAR files using CLI. Java must be downloaded manually from the vendor's website. We also provide an instructional guide called “Build ThingWorx Docker Images” available on the Reference Documents page on the Support Portal.   How are ThingWorx Docker images different from the usual delivery media of WAR files? The WAR file delivery is typically accompanied by an installation guide that contains the manual steps for creating the VM or bare-metal environment. That guide includes instructions for the administrator to manually install the prerequisites, including Tomcat, Java, and ThingWorx platform settings files. To deploy and run the WAR file, the administrator follows the guide to create the runtime environment on an OS. In contrast, the Dockerfile build in this delivery automates the creation of a Docker image once supplied with the prerequisites.   Do you have any reference deployment and guidance? Yes, you can refer to our blog post to learn how to deploy and run ThingWorx Docker containers on your existing Kubernetes environment.   Is there any recommendation on which Container Orchestrator as a Service (CaaS) a customer should run ThingWorx Foundation Docker container images on? You can use Docker-Compose for testing, but it is generally not suggested for production deployment use cases. In a production environment, customers should use container orchestrators such as Kubernetes, OpenShift, Azure Kubernetes Service (AKS), or Amazon Elastic Container Service for Kubernetes (Amazon EKS), to deploy and manage ThingWorx Docker images.   What are the skill sets required? Familiarity with OS CLI and Docker tools is required to build building the ThingWorx Docker images. Familiarity with Docker-compose to run the resulting Docker containers is needed to test the resulting builds. We don’t recommend Docker-Compose for production use, but when using it for local testing and demo purposes, users can rapidly install ThingWorx and get it up and running in minutes. We expect PTC partners and customers who want to run ThingWorx containerized instances in their production environment to possess the required skill sets within their DevOps team.   How is ThingWorx licensing handled with the Docker images? By default, the container created from these Docker images starts up in a limited mode with no license supplied. You can configure your username and password for the PTC licensing portal to automatically load a license via environment variables passed into the container on startup. Additionally, you can mount a volume to the /ThingworxPlatform directory, which contains your license file, or to retrieve a license request. To keep your Host ID consistent, ensure that the /ThingworxStorage and /ThingworxPlatform directories are persisted and not removed with individual container restarts. More detailed instructions can be found in the build guide or in a Kubernetes blog post .   Is Docker free? What version of Docker does PTC support for ThingWorx? Docker is open-source and licensed under the Apache 2 license. Information on Docker licensing can be found here. The following Docker versions are required: Docker Community Edition (docker-ce) Version 18.05.0-ce is recommended. To install the Docker Community Edition on your system, follow the instructions for your operating system on the Docker website here. Docker Compose (docker-compose) Version 1.17.1 is recommended. To install the Docker Compose on your system, follow the instructions for your operating system on the Docker website here. What persistence providers are currently supported? PTC provides the ability to build ThingWorx Foundation containers for the following supported persistence providers: H2 Microsoft SQL Server PostgreSQL Additional persistence providers will be added to the Docker build delivery as the ThingWorx Foundation Platform releases support for those new databases in future releases.   What are some of the security best practices? For production use, customers are strongly advised to secure their Docker environments by following all the recommendations provided by Docker. Review and implement the best practices detailed at https://docs.docker.com/engine/security/security/.   Can we build Docker images for ThingWorx High Availability (HA) architecture? Yes. ThingWorx Dockerfiles are provided for both basic ThingWorx deployment architecture and HA ThingWorx deployment architecture.   How easy is the rehosting and upgrading of ThingWorx releases on Docker with existing data? In Kubernetes environment, data is kept in a separate volume and can be attached to different containers. When one container dies, the data can be attached to a different container and the container should start without issue. For more information, please refer to the upgrade section of the Building ThingWorx 8.3 Docker Images Guide.   Is it okay to use the Docker exec and access the bash shell to make config changes or should I always rebuild the image and re-deploy?­ Although using Docker exec to gain access to the container internals is useful for testing and troubleshooting issues, any changes made will not be saved after a container is stopped. To configure a container's environment, variables are passed in during the start process. This can be done with Docker start commands, using compose files with environment variables defined, or with helm charts. More detailed instructions can be found in the build guide or in this blog post .   What if there are issues? Should I call PTC Technical Support? We are providing the scripts and reference documents solely to empower our community to build ThingWorx Docker images. We believe that customers using Docker in their production processes would have expertise to manage running Docker containers themselves. If there are any issues or questions regarding the build scripts provided in the PTC official downloads portal, then customers can contact PTC Technical Support at 1-800-477-6435 or visit us online at: http://support.ptc.com. PTC does not provide support for orchestration troubleshooting.   What can you share about future roadmap plans? As we are enabling our customers and partners to build ThingWorx Foundation Platform Docker images, we plan to do the same for upcoming products such as ThingWorx Integration & Orchestration, ThingWorx Analytics, upcoming persistence providers such as InfluxDB, and many more. We also plan to provide additional reference architecture examples and use cases to help developers understand how to use Docker containers in their DevOps and production environments.   Where can I learn more about Docker containers and container orchestrators? See these resources below for additional information: https://training.docker.com/ https://kubernetes.io/docs/tutorials/online-training/overview/
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Smoothing Large Data Sets Purpose In this post, learn how to smooth large data sources down into what can be rendered and processed more easily on Mashups. Note that the Time Series Chart  widget is limited to load 8,000 points (hard-coded). This is because rendering more points than this is almost never necessary or beneficial, given that the human eye can only discern so many points and the average monitor can only render so many pixels. Reducing large data sources through smoothing is a recommended best practice for ThingWorx, and for data analysis in general.   To show how this is done, there are sample entities provided which can be downloaded and imported into ThingWorx. These demonstrate the capacity of ThingWorx to reduce tens of thousands of data points based on a "smooth factor" live on Mashups, without much added load time required. The tutorial below steps through setting these entities up, including the code used to generate the dummy data.   Smoothing the Data on Mashups Create a Value Stream for storing the historical data. Create a Data Shape for use in the queries. The fields should be: TestProperty - NUMBER timestamp - DATETIME Create a Thing (TestChartCapacityThing) for simulating property updates and therefore Value Stream updates. There is one property: TestProperty - NUMBER - not persistent - logged The custom query service on this Thing (QueryNamedPropertyHistory) will have the logic for smoothing the data. Essentially, many points are averaged into one point, reducing the overall size, before the data is returned to the mashup. Unfortunately, there is no service built-in to do this (nothing OOTB service). The code is here (input parameters are to - DATETIME; from - DATETIME; SmoothFactor - INTEGER): // This is just for passing the property name into the query var infotable = Resources["InfoTableFunctions"].CreateInfoTable({infotableName: "NamedProperties"}); infotable.AddField({name: "name", baseType: "STRING"}); infotable.AddRow({name: "TestProperty"}); var queryResults = me.QueryNamedPropertyHistory({ maxItems: 9999999, endDate: to, propertyNames: infotable, startDate: from }); // This will be filled in below, based on the smoothing calculation var result = Resources["InfoTableFunctions"].CreateInfoTable({infotableName: "SmoothedQueryResults"}); result.AddField({name: "TestProperty", baseType: "NUMBER"}); result.AddField({name: "timestamp", baseType: "DATETIME"}); // If there is no smooth factor, then just return everything if(SmoothFactor === 0 || SmoothFactor === undefined || SmoothFactor === "") result = queryResults; else { // Increment by smooth factor for(var i = 0; i < queryResults.rows.length; i += SmoothFactor) { var sum = 0; var count = 0; // Increment by one to average all points in this interval for(var j = i; j < (i+SmoothFactor); j++) { if(j < queryResults.rows.length) if(j === i) { // First time set sum equal to first property value sum = queryResults.getRow(j).TestProperty; count++; } else { // All other times, add property values to first value sum += queryResults.getRow(j).TestProperty; count++; } } var average = sum / count; // Use count because the last interval may not equal smooth factor result.AddRow({TestProperty: average, timestamp: queryResults.getRow(i).timestamp}); } } Create a Timer for updating the property values on the Thing. The Timer should subscribe to itself, containing this code (ensure it is enabled as well): var now = new Date(); if(now.getMilliseconds() % 3 === 0) // Randomly reset the number to simulate outliers Things["TestChartCapacityThing"].TestProperty = Math.random()*100; else if(Things["TestChartCapacityThing"].TestProperty > 100) Things["TestChartCapacityThing"].TestProperty -= Math.random()*10; else Things["TestChartCapacityThing"].TestProperty += Math.random()*10; Don't forget to set the runAsUser in the Timer configuration. To generate many properties, set the updateRate to a small value, like 10 milliseconds. Disable the Timer after many thousands of properties are logged in the Value Stream. Create a Mashup for displaying the property data and capacity of the query to smooth the data. The Mashup should run the service created in step 4 on load. The service input comes from widgets on the mashup: Bindings: Place a Time Series Chart widget in the bottom of the Mashup layout. Bind the data from the query to the chart. View the Mashup. Note the difference in the data... All points in one minute: And a smooth factor of 10 in one minute: Note that the outliers still appear, and the peaks are much easier to see. With fewer points, trends become easier to spot and data is easier to understand. For monitoring the specific nature of the outliers, utilize alerts and other types of displays. Alternative forms of data reduction could involve using the mean of each interval (given by the smoothing factor) or the min or max, as needed for the specific use case. Display multiple types of these options for an even more detailed view. Remember, though, the more data needs to be processed, the slower the Mashup will load. As usual, ensure all mashups are load tested and that the number of end users per Mashup is considered during application design.
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This document attached to this blog entry actually came out of my first exposure to using the C SDK on a Raspberry PI. I took notes on what I had to do to get my own simple edge application working and I think it is a good introduction to using the C SDK to report real, sampled data. It also demonstrates how you can use the C SDK without having to use HTTPS. It demonstrates how to turn off HTTPS support. I would appreciate any feedback on this document and what additions might be useful to anyone else who tries to do this on their own.
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Remote Monitoring of Assets Benchmark   As @ttielebein introduced previously, one of the missions of the IOT Enterprise Deployment Center (EDC) is to publish benchmarks that showcase the ThingWorx Platform deployed to solve real-world IOT business problems.    Our goal is that these benchmarks can be used as a reference or baseline for architects working on their own implementations... showing not only a successful at-scale implementation, but also what happens when that same implementation is pushed to ...or even past... it's limits.   Please find the first installment attached - a reference benchmark demonstrating ThingWorx deployed to monitor 15,000 assets with a high-volume of data properties per asset.  Over 250 hours of simulations were conducted as part of producing this benchmark.   The IOT EDC team will be monitoring this post (as well as our other posts in the IOT Tech Tips forum) to answer any questions we can about the approaches taken in designing, deploying and simulating this implementation.    As the team will publish more benchmarks like this will be published in the future, we also greatly value any feedback you have that can help us to improve the content for future documents.
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This is a lessons learned write up that I proposed to present at Liveworx but it didn't make the cut, but I did want to share it with all the developer folks. Please note that this is before we added Influx and Micro Services, which help improve the landscape. Oh and it's long 🙂 ------------------------------------------ This is written as of Thingworx 8.2   Different ways to scale Data and Processing with Thingworx Two main issues are targeted Data Storage Platform processing Data Storage in Thingworx Background Issues around storage is that due to the limited indexing in the Persistence Provider with then the actual values according to the datashape being in a JSON Blob So when you look in the Persistence Provider you’ll see Source sourceType Location entityID Datetime Tags ValueJSONBlob   The first six carry an index, the JSON Blob which holds the values according to the datashape is not, that can read something like {value1:firstvalue,value2:secondvalue,value3:[ …. ]} etc. This means that any queries beyond the standard keys – date/time, entityID (name of Stream or DataTable), source, sourcetype, tags, location become very inefficient because it will query the records and then apply the datashape query server side. Potentially this can cause you to pull way more records over from Persistence Provider to Platform than intended. Ie: a Query on Temperature in my data, that should return 25 records for a given month, will perhaps first return 250K records and then filter own to 25. The second issue with storage is that all Streams are stored in one table in the Persistence Provider using entityID as an additional key to figure out which stream the record is for. This means that your record count per table goes up much faster than you’d expect. Ie: If I have defined 5 ValueStreams for 5 different asset types, ultimately all that data is still in one table in the Persistence Provder. So if each has 250K records, a query against the valuestream will then in actuality be a query against 1.25 million records. I think both of these issues are well known and documented? By now and Dev is working on it. Solution approaches So if you are expecting to store a lot of records what can you do? Archive The easiest solution is to keep a limited set and archive off the rest of the data, preferably into a client’s datalake that is not part of the persistence provider, remember archiving from one stream to another stream is not a solution! Unless … you use Multiple Persistence Providers Multiple Persistence Providers Thingworx does support multiple persistence providers for storing data. So you can spin up extra schemas (potentially even in the same DataBase Server) to be the store for additional Persistence Providers which then are mapped to a specific Stream/ValueStream/DataTable/Blog/Wiki. You still have to deal with the query challenge, but you now have less records per data store to query through. Direct queries in the Persistence Provider If you have full access to your persistence provider (NOTE: PTC Cloud Services does NOT provide this right now). You can create an additional JDBC connection to the Persistence Provider and query the stream directly, this allows you to query on the indexed records with in addition a text search through the JSON Blob all server side. With this approach a query that took several minutes at times Platform side using QueryStreamEntries took only a few seconds. Biggest savings was the fact that you didn’t have to transfer so many records back to the Platform server. Additional Schemas You can create your own schema (either within the persistence provider DB – again not supported by PTC Cloud Services) in a Database Server of your choice and connect to it with JDBC/REST. (NOTE: I believe PTC Cloud Service may/might offer a standalone server with actual root access) This does mean you have to create your own Getter/Setter services to retrieve and store information, plus you’ll need some event to store (like DataChange). This approach right now is probably a common if not best practice recommendation if historical information is required for the solution and the record count looks to go over 1 million records and can’t just be queried based on timestamp. Thingworx Event Processing Background Thingworx will consistently deal with many Things that have many Properties, and often times there will be Alerts/Rules that need to run based on value changes. When you are using straight up Alerts based on a limit value, this isn’t such a challenge, but what if you need to add some latch/lock/debounce logic or need to check against historical values or check multiple conditions? How can you design something that can handle evaluating these complex rules, holds some historical or derived values and avoid race conditions and be responsive? Potential Problems Race conditions Multiple Events may need to update the same Permanent or Temporary store for the determination of a condition. Duplicates If you don’t have some ‘central’ tracker, you may possibly trigger the same rule multiple times. Slow response You are potentially triggering thousands or more events at the same time, depending on how you’ve set up your logic, your response could become so slow that the next event will be firing before finish and you’ll overload the system. System queue overrun If your events trigger faster than you can handle the events, you will slowly build up and finally overrun the event queue. System Thread count overrun Based on the number of cores in your system, you can overrun the number of threads that can be handled. Connection Pool overrun Each read/write to a stream/datatable but also Property Persist is a usage of the connection pool to your persistence provider. If you fire a lot at once, you can stack up requests and cause deadlocks System out of memory Potentially in handling the events you are depending on in memory information, if that is something that grows over time, you could hit an ‘Out of Memory’ issue. Solution Approaches Batch processing Especially with Agents/Sources that write a set of property updates, you potentially trigger multiple threads that all may need the same source information or update the same target information. If you are able to process this as a batch, you can take all values in account and only process this as a single event and have just a single read from source or single write to target. This will be difficult to achieve when using something like Kepserver, unless it is transferring as something non-standard like MQTT. But if you can have the data come in as a single REST POST this approach becomes possible. In Memory vs. Table/Stream Storage To speed up response time, you can put necessary information into Memory vs. in a DataTable or Stream. For example, if you need the most current received record together with some historical values, you could: Use a Stream but carry the current value because the stream updates async. (ie adding the current value to the stream doesn’t guarantee that when you read from the stream it has already been committed) Use a DataTable because they are synchronous but it can make the execution slow, especially if you are reaching 100K records or more Use an InfoTable or JSON Property, now this information is in memory and runs the fastest and is synchronous. Note that in some speed testing JSON object was faster than InfoTable and way faster than DataTable. One challenge is that you would have to do a full overwrite if you need to persist this information. Doing a full write does open up the danger of a race condition, if this information is being updated by multiple threads at the same time. If it is ok to keep the information in memory than an InfoTable is nice because you can just add/delete rows in memory. I sadly haven’t figured out yet how to directly do this to a JSON object property :(. It is important to consider disaster recovery scenarios if you are only using this in memory Centralized Processing vs. Distributed Processing Think about how you can possibly execute some logic within the context of the Entity itself (logic within the ThingShape/ThingTemplate) vs. having it fire into a centralized Service (sync or async) on a separate Entity. Scheduler or Timer As much as Schedulers and Timers are often the culprit of too many threads at the same time, a well setup piece of logic that is triggered by a Scheduler or Timer can be the solution to avoid race conditions If you are working with multiple timers, you may want to consider multiple schedulers which will trigger at a specific time, which means you can eliminate concurrence (several timers firing at the same time) Think about staggering execution if necessary, by using the hated, looked down upon … but oft necessary … pause() function !!!! Synchronous vs. Asynchronous Asynchronous execution can give great savings on the processing speed of a thread, since it will kick off the asynch parts and continue on. The terrible draw back, you can’t tell when it is finished nor what the resulting output is. As you mix and match synch/asynch vs processing speed, you may need to consider other ways to pick up when an asynch process finishes, some Property elsewhere that will trigger into a DataChange for example. Interesting examples Batch Process With one client there was a batch process that would post several hundred results at once that all had to be evaluated. The evaluation also relied on historical information. So with some logic these properties were processed as a batch, related to each other and also compared to information held in memory besides historically storing the information that came in. This utilized several in memory objects and ultimately also an eval() statement to have the greatest flexibility and performance. Mix and Match With another client, they had a requirement to have logic to do latch/lock and escalation. This means that some information needs to be persisted, however because all the several hundred properties per asset are coming in through Kepware once a second, it also had to be very fast. The approach here was to have the DataChange place information into an in memory infotable that then was picked up by a separate latch/lock/escalation timer to move it over to the persistent side. This allowed for the instantaneous processing of DataChange and Alerts, but also a more persistent processing of latch/lock/escalation logic. In Conclusion Remember that PTC created its software for specific purposes. I don’t think there ever will be a perfect magical platform that will do everything we need and want. Thingworx started out on a specific path which was very high speed data ingest and event platform with agnostic all around connectivity, that provided a very nice holistic modeling approach and a simple way to build UI/UX. Our use cases will sometimes go right past everything and at times to the final frontier aka the bleeding edge and few are a carbon copy of another. This means we need to be innovative and creative. Hopefully all of you can use the expert knowledge you have about our products to create those, but then also be proactive and please share with everyone else!  
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This Best Practices document should offer some guidelines and tips & tricks on how to work with Timers and Schedulers in ThingWorx. After exploring the configuration and creation of Timers and Schedulers via the UI or JavaScript Services, this document will also highlight some of the most common performance issues and troubleshooting techniques.   Timers and Schedulers can be used to run jobs or fire events on a regular basis. Both are implemented as Thing Templates in ThingWorx. New Timer and Scheduler Things can be created based on these Templates to introduce time based actions. Timers can be used to fire events in a certain interval, defined in the Timer's Update Rate (default is 60000 milliseconds = 1 minute). Schedulers can be used to run jobs based on a cron pattern (such as once a day or once an hour). Schedulers will also allow for a more detailed time based setup, e.g. based on seconds, hours, days of week or days months etc. Events fired by both Timers and Schedulers can be subscribed to with Subscriptions which can be utilized to execute custom service scripts, e.g. to generate "fake" or random demo data to update Remote Things in a test environment. In general subscriptions and scripts can be used to e.g. run regular maintenance tasks or periodically required functions (e.g. for data aggregation) For more information about setting up Timers and Schedulers it's recommended to also have a look at the following content:   How to set up and configure Timers How to set up and configure Schedulers How to create and configure Timers and Schedulers via JavaScript Services Events and Subscriptions for Timers and Schedulers   Example   The following example will illustrate on how to create a Timer Thing updating a Remote Thing using random values. To avoid any conflicts with permissions and visibility, use the Administrator user to create Things.   Remote Thing   Create a new Thing based on the Remote Thing Template, called myRemoteThing. Add two properties, numberA and numberB - both Integers and marked as persistent. Save myRemoteThing. Timer Thing   Create a new Thing based on the Timer Template, called myTimerThing. In the Configuration, change the Update Rate to 5000, to fire the Event every 5 seconds. User Context to Administrator. This will run the related services with the Administrator's user visibility and permissions. Save myTimerThing. Subscriptions   To update the myRemoteThing properties when the Timer Event fires, there are two options: Configure a Subscription on myRemoteThing and listen to Timer Events on the myTimerThing. Configure a Subscription on myTimerThing and listen to Timer Events on itself as a source. In this example, let's go with the first option and Edit myRemoteThing. Create a new Subscription pointing to myTimerThing as a Source. Select the Timer Event Note that if no source is selected, the Timer Event is not availabe, as myRemoteThing is based on the Remote Thing Template and not the Timer Template Enable the Subscription. In the Script area use the following code to assign two random numbers to the Thing's custom properties: me.numberA = Math.floor(Math.random() * 100); me.numberB = Math.floor(Math.random() * 100); Save myRemoteThing. Validation   The Subscription will be enabled and active on saving it. Switch to the myRemoteThing Properties Refreshing the Values will show updates with random numbers between 0 and 99 every 5 seconds (Timer Update Rate).   Performance considerations   Timers and Schedulers are handled via the Event Processing Subsystem. Metrics that impact current performance can be seen in Monitoring > Subsystems > Event Processing Implementing Timers and Schedulers on a Thing Template level might flood the system with services executions originating from Subscriptions to Timer / Scheduler triggered Events. Subscribing to another Thing's Events will be handled via the Event Processing Subsystem. Subscribing to an Event on the same Thing will not be handled via the Event Processing Subsystem, but rather execute on the already open in memory Thing. If Timers and Schedulers are not necessarily needed, the Services can be triggered e.g. via Data Change Events, UI Interactions etc. Recursion can be a hidden performance contributer where a Subscription to a certain Event executes a service, triggering another Event with recursive dependencies. Ensure there are no circular dependencies and service calls across Entities. If possible, reads for each and every action from disk should be avoided. Performance can be increased by storing relevant information in memory and using Streams or Datatables or for persistence. If possible, call other Services from within the Subscription instead of handling all code within the Subscription itself. For full details, see also Timers and Schedulers - Best Practice   How to identify and troubleshoot technical issues   Check the Event Processing Subsystem for any spikes in queued Events (tasks submitted) while the total number of tasks completed is not or only slowly increasing. For a historical overview, search the ApplicationLog for "Thingworx System Metrics" to get system metrics since the server has been (re-) started. In the ApplicationLog the message "Subsystem EventProcessingSubsystem is started" indicates that the Subsystem is indeed started and available. Use custom loggers in Services to get more context around errors and execution in the ScriptLog Custom Loggers can be used to identify if Events have fired and Subscriptions are actually triggered Example: logger.debug("myThing: executing subscribed service") For issues with Service execution, see also CS268218 Infinite loops in Services could render the server unresponsive and might flood the system with various Events To change the timing for a Timer, restarting the Thing is not enough. The Timer must be disabled and enabled at the desired start time. Schedulers will allow for a much more flexible timing and setting / changing execution times in advance. For further analysis it's recommended to generate Thread Dumps to get more information about the current state of Threads in the JVM. The ThingWorx Support Tools Extension can help in generating those. See also CS245547 for more information and usage.
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Welcome to the ThingWorx Manufacturing Apps Community! The ThingWorx Manufacturing Apps are easy to deploy, pre-configured role-based starter apps that are built on PTC’s industry-leading IoT platform, ThingWorx. These Apps provide manufacturers with real-time visibility into operational information, improved decision making, accelerated time to value, and unmatched flexibility to drive factory performance.   This Community page is open to all users-- including licensed ThingWorx users, Express (“freemium”) users, or anyone interested in trying the Apps. Tech Support community advocates serve users on this site, and are here to answer your questions about downloading, installing, and configuring the ThingWorx Manufacturing Apps.     A. Sign up: ThingWorx Manufacturing Apps Community: PTC account credentials are needed to participate in the ThingWorx Community. If you have not yet registered a PTC eSupport account, start with the Basic Account Creation page.   Manufacturing Apps Web portal: Register a login for the ThingWorx Manufacturing Apps web portal, where you can download the free trial and navigate to the additional resources discussed below.     B. Download: Choose a download/packaging option to get started.   i. Express/Freemium Installer (best for users who are new to ThingWorx): If you want to quickly install ThingWorx Manufacturing Apps (including ThingWorx) use the following installer: Download the Express/Freemium Installer   ii. 30-day Developer Kit trial: To experience the capabilities of the ThingWorx Platform with the Manufacturing Apps and create your own Apps: Download the 30-day Developer Kit trial   iii. Import as a ThingWorx Extension (for users with a Manufacturing Apps entitlement-- including ThingWorx commercial customers, PTC employees, and PTC Partners): ThingWorx Manufacturing apps can be imported as ThingWorx extensions into an existing ThingWorx Platform install (v8.1.0). To locate the download, open the PTC Software Download Page and expand the following folders:   ThingWorx Platform | Release 8.x | ThingWorx Manufacturing Apps Extension | Most Recent Datacode     C. Learn After downloading the installer or extensions, begin with Installation and Configuration.   Follow the steps laid out in the ThingWorx Manufacturing Apps Setup and Configuration Guide 8.2   Find helpful getting-started guides and videos available within the 'Get Started' section of the ThingWorx Manufacturing Apps Portal.     D. Customize Once you have successfully downloaded, installed, and configured the Manufacturing Apps, begin to explore the deeper potential of the Apps and the ThingWorx Platform.   Follow along with the discussion and steps contained in the ThingWorx Manufacturing Apps and Service Apps Customization Guide  8.2   Also contained within the the 'Get Started' page of the ThingWorx Manufacturing Apps Portal, find the "Evolve and Expand" section, featuring: -Custom Plant Layout application -Custom Asset Advisor application -Global Plant View application -Thingworx Manufacturing Apps Technical Lab with Sigma Tile (Raspberry Pi application) -Configuring the Apps with demo data set and simulator -Additional Advanced Documentation     E. Get help / give feedback / interact Use the ThingWorx Manufacturing Apps Community page as a resource to find documentation, peruse past forum threads, or post a question to start a discussion! For advanced troubleshooting, licensed users are encouraged to submit support tickets to the PTC My eSupport portal.
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  You might have seen the Performance Advisor for some of your other favorite PTC Products like Creo, Windchill or Integrity.  Good news....it's now also available for ThingWorx!   In case you're not familiar with the Performance Advisor, it's new functionality allowing you to work closer with the PTC / ThingWorx team for improving your usage with ThingWorx and improving ThingWorx itself in the areas that matter most to you.      ThingWorx Performance Advisor   delivers information dashboards driven by data on the features, usage and performance of your ThingWorx systems unlocks information that can reduce wasted development and improve design cycles allows comprehensive visibility into software versions in use to manage software upgrade plans simplifies compliance and revenue allocation by monitoring usage enables quick access to system and usage statistics across your organization uses personalized dashboards to viewing, reporting and trend analysis   The Performance Advisor for ThingWorx has just been released, so we want you to share your experience and data to get you and us started on analyzing usage statistics and needs for further features.   The Performance Advisor is easy to connect. It just takes three simple steps and a minute of your time. This will result in improved transparency, improved stability, improved productivity, improved product performance, improved compliance administration and an increased administrative efficiency and allows the ThingWorx R&D team to continuously improve the platform through the analytical insights from the data collected.   As ThingWorx is growing fast, be sure to participate and actively shape the way you're using ThingWorx and the way that ThingWorx is designed.   With newer versions of ThingWorx, capabilites and benefits for the Performance Advisor will be improved to ensure we're capturing the most accurate information to help you grow your Internet of Things business and scale your solutions to your / your application's needs and requirements. We're just at the beginning of the journey...   How to enable ThingWorx Performance Advisor   Enable Metrics Reporting and setting up the Performance Advisor capabilties is described in detail in CS262960 Just follow the steps and: Congratulations!   It's as simple and fast as that - you enabled the ThingWorx Performance Advisor... quite easy, right?   Where can I see the data / metrics I have sent to PTC?   The information can be seen on the Performance Advisor Homepage   Here's how the current views look like - they might change over time, introducing new features and views to maximize the impact and benefit for you.   In a first glance the basic information of what has been collected can be seen in the Summary     In the Connection System Details it shows more about what systems are currently connected with its user counts and number of remote things. The Connected System History shows a historical overview on how those parameters changed over time.   For a more detailed historic overview of all the data being sent, check out the Historical Property Data.     Questions?   For specific questions, check out article CS262967 which holds the FAQs for the Performance Advisor   If you have specific questions not addressed in the article, you can always comment on this blog post, open a new community thread or open a case with Support Services.   We want your feedback   After enabling metrics collection and reviewing the Performance Advisor dashboards, what do you think? What features would you like to see in the future? Is there anything missing that would help you as a System Administrator making your life easier?   As we're trying to improve functionality over time, make sure your voice is heard as well and feel free to leave some feedback.
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The Property Set Approach This article details an approach developed by Prachi Rath and Roy Clarke, refined by the EDC team in the December 2019's Remote Monitoring of Assets Reference Benchmark , and used to handle multi-property business rules in an Enterprise ThingWorx application.   Introduction If there are logic rules which depend upon multiple properties, and each property receives its updates one at a time, then each property will need to have an identical subscription, because there is no way for any one subscription to know the most up-to-date values for the other properties. This inefficient approach would create redundancy and sizing constraints, reducing the capacity of the application to scale up to the Enterprise level. The Property Set Approach resolves this issue by sending in all property updates as one Info Table or JSON property (called the “property set”), which can then have a single subscription. The property set is assembled on the Edge when an update needs to be sent, and then the Platform dissects, processes, and stores the data within this property set as required by the business logic.   This approach also involves caching the last property value into a runtime variable so that it can be referenced within the business logic subscription without having to be retrieved from the database. This can significantly improve the runtime of the subscription, reducing the number of resources required to sustain the business logic and ensuring that any alerts or events resulting from the business logic occur as soon as possible. It also reduces the load on the database, ensuring that data ingestion can complete unhindered.   So, while there are many benefits to this approach, it is also more complicated. It tightly couples the development of the Edge and Platform code and increases the application complexity, making it slightly less easy to maintain the application in the long run. The property set also requires a little more bandwidth and a more stable internet connection between Edge devices and the Platform since there is more metadata in an Info Table property, and therefore every update is slightly larger than it would be otherwise. So this approach is only recommended when multi-property rules are a requirement of the application and a stable internet connection exists between the Edge and Platform.   Platform Implementation I. Create an Info Table (or JSON) Property This tutorial uses the out-of-the-box Data Shape called NamedVTQ for the Info Table property, which is defined on a Thing Template as a remote property. It is important that this is not marked as persistent or logged, as the purpose is to reduce the amount of database writes and reads required by the Platform. The Info Table property has the following property definition:     <PropertyDefinition aspect.dataChangeType="ALWAYS" aspect.dataShape="NamedVTQ" aspect.isPersistent="false" baseType="INFOTABLE" isLocalOnly="false" name="numberPropertySetAsInfotable"/>       II. Create a Data Change Event Subscription for the Info Table Property The subscription has three parts: Cache the last value for the property in a runtime variable Start off the business rules processing, sending in the whole Info Table Send the Info Table to be logged as individual local properties in the database     // First step caches the last Value, refer to the next step… // Second step sets off the business rules processing with the Info Table me.ScaleTestBusinessRuleForPropertySetAsInfotable({ PropertySetAsInfotable: eventData.newValue.value }); // Third step sends the Info Table as one property into a service which parses it into the // individual properties, updating both the runtime properties on the remote thing and the database me.UpdatePropertyValues({ values: eventData.newValue.value /* INFOTABLE */ });       III. Set-Up Caching Each property which needs to be cached should be created on the Thing Template level and named in a similar way, say by placing the word “Last” at the end, such as “Property1” => “Property1Last”, “Property2” => “Property2Last”, etc. This property should NOT be logged or persistent, as the point of this is to store the most recent value in memory, removing any superfluous dependency on database queries in the process. Note that while storing the property in runtime memory makes it much more accessible, it also means that the property needs to be rewritten manually upon Platform restart. Additional code (not provided here) must be written to populate these properties from the database upon application start-up.   The following code should be placed in the data change event subscription (option 1 in the case where only a few properties need caching, or option 2 if every property value needs to be cached):   Option 1: Some but Not All Properties Need Caching     // Names of properties for which you want to cache the last value var propertyNames = ['number1', 'number2']; // Loop through the properties and cache their time if they are found in the property set propertyNames.map(assignLast); // This function can be split into two functions for Age and Last separately if need be function assignLast(propertyName) { logger.debug("Looping for property -> "+ propertyName); var searchprop = new Object(); searchprop.name = propertyName; property = eventData.newValue.value.Find(searchprop); if(property){ logger.debug("Found Row. Name= " + property.name); var lastPropertyName = propertyName+"Last"; if(property.value) { // Set the cache property on me, this entity, to the current property value me[lastPropertyName] = me[propertyName]; } } else { logger.debug("Property Not Found in property set -> " + propertyName); } }       Option 2: All Properties Need Caching     var rowCount = eventData.newValue.value.getRowCount(); for(var i=0; i<rowCount; i++){ logger.warn("property name->" + eventData.newValue.value[i].name + "----- property new value->" + eventData.newValue.value[i].value.value); var propertyName = eventData.newValue.value[i].name; var lastPropertyName = propertyName+"Last"; me[lastPropertyName] = me[propertyName]; logger.warn("done last subscription, last property value for lastPropertyName" + me[lastPropertyName]); }         Useful Platform Code Snippets I. Age Calculation     var date1 = new Date(); var date2 = me.GetPropertyTime({ propertyName: propertyName /* STRING */ }); var result = millisToMinutesAndSeconds (dateDifference(date1, date2) ); // This function converts from an unintelligibly large number in milliseconds to something formatted in minutes and seconds function millisToMinutesAndSeconds(millis) { var minutes = Math.floor(millis / 60000); var seconds = ((millis % 60000) / 1000).toFixed(0); return (seconds == 60 ? (minutes+1) + ":00" : minutes + ":" + (seconds < 10 ? "0" : "") + seconds); }       II. Sort the Info Table by Time     var params = { sortColumn: "time" /* STRING */, t: me.propertySet/* INFOTABLE */, ascending: ascending /* BOOLEAN */ }; var result = Resources["InfoTableFunctions"].Sort(params);       III. Search the Info Table for a Property     var searchprop = new Object(); searchprop.name = propertyName; property = PropertySetAsInfotable.Find(searchprop); if(property === null){ logger.info("Property Not Found -> " + propertyNumber1); } else { logger.info("Found Row. Name= [" + property.name + "], value= " + property.value.value); }         Edge Implementation This example implementation uses the .NET Edge SDK to build a property set Info Table at the Edge.   I. Define the Data Shape A standard Data Shape is used (NamedVTQ), but because this Data Shape is not exposed in the Edge SDK code, it has to be created manually.     // Data Shape definition for NamedVTQ FieldDefinitionCollection namedVTQFields = new FieldDefinitionCollection(); namedVTQFields.addFieldDefinition(new FieldDefinition(CommonPropertyNames.PROP_NAME, BaseTypes.STRING)); namedVTQFields.addFieldDefinition(new FieldDefinition(CommonPropertyNames.PROP_VALUE, BaseTypes.VARIANT)); namedVTQFields.addFieldDefinition(new FieldDefinition(CommonPropertyNames.PROP_TIME, BaseTypes.DATETIME)); namedVTQFields.addFieldDefinition(new FieldDefinition(CommonPropertyNames.PROP_QUALITY, BaseTypes.STRING)); base.defineDataShapeDefinition("NamedVTQ", namedVTQFields);     II. Define the Info Table Property The property defined should NOT be logged or persistent, and it can be read-only, since data is always pushed from the Edge and read from the server cache when accessed on the Platform. Note that the push type of the info table property MUST be set to "ALWAYS" (if set to "VALUE", the data change event will only fire if the number of rows changes).   // Property Set Definitions [ThingworxPropertyDefinition( name = "DevicePropertySet", description = "Alternative representation of properties as an Info Table for rules processing", baseType = "INFOTABLE", category = "Status", aspects = new string[] { "isReadOnly:true", "isPersistent:false", "isLogged:false", "dataShape:NamedVTQ", "cacheTime:0", "pushType:ALWAYS" } ) ]     III. Define a Property to Store the GOOD Quality Status   private static String QUALITY_STATUS_GOOD = QualityStatus.GOOD.name();     IV. Define Functions to Populate the Value Collections  An Info Table is really just made up of many Value Collections, where each Value Collection is considered a row. These services take in the name and value of a property and return a Value Collection object which can be added to the property set Info Table.   public ValueCollection createNumberValueCollection(String name, double value) { ValueCollection vc = new ValueCollection(); // Add quality and time entries to the Value Collection vc.SetStringValue(CommonPropertyNames.PROP_QUALITY, QUALITY_STATUS_GOOD); vc.SetDateTimeValue(CommonPropertyNames.PROP_TIME, new DatetimePrimitive(DateTime.UtcNow)); vc.SetStringValue(CommonPropertyNames.PROP_NAME, name); vc.SetNumberValue(CommonPropertyNames.PROP_VALUE, value); return vc; } public ValueCollection createBooleanValueCollection(String name, Boolean value) { ValueCollection vc = new ValueCollection(); // Add quality and time entries to the Value Collection vc.SetStringValue(CommonPropertyNames.PROP_QUALITY, QUALITY_STATUS_GOOD); vc.SetDateTimeValue(CommonPropertyNames.PROP_TIME, new DatetimePrimitive(DateTime.UtcNow)); vc.SetStringValue(CommonPropertyNames.PROP_NAME, name); vc.SetBooleanValue(CommonPropertyNames.PROP_VALUE, value); return vc; }     V. Build the Property Set Call this code from the processScanRequest method to build the property set.   // Create an instance of a new Info Table using the standard "NamedVTQ" Data Shape InfoTable propertySet = new InfoTable(getDataShapeDefinition("NamedVTQ")); // Set name/value for Temperature using convenience function propertySet.addRow(createNumberValueCollection("Temperature", temperature)); // Set name/value for Pressure using convenience function propertySet.addRow(createNumberValueCollection("Pressure", pressure)); // Set name/value for TotalFlow using convenience function propertySet.addRow(createNumberValueCollection("TotalFlow", this._totalFlow)); // Set name/value for InletValve using convenience function propertySet.addRow(createBooleanValueCollection("InletValve", inletValveStatus)); // Set name/value for FaultStatus using convenience function propertySet.addRow(createBooleanValueCollection("FaultStatus", faultStatus)); // Set the property set Info Table property base.setProperty("DevicePropertySet", propertySet);     VI. Update the subscribed properties These two lines of code update the properties and events, actually sending the property set (containing all property updates) to the Platform.   base.updateSubscribedProperties(15000); base.updateSubscribedEvents(60000);     Conclusion Following these steps will enable the Edge to build a property set before sending any property updates to the Platform. The Platform can then rely on caching to process the business logic with no database dependency, which is faster and more efficient than any other approach. Finally the updates are still written to the database, so in the end, there is no functional difference between using a property set and binding each property individually. Please don't hesitate to comment here with any questions about this approach.
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