Windchill Navigate

I am using Windchill Navigate (formerly ThingWorx Navigate) Release 9.3 and Datecode with CPS 9.3.4 A blank page opens when attempting to open a representation from Navigate.

Hello,As per PTC's recent communication regarding the transfer of the ThingWorx and Windchill Navigate products to Velotic, we understand that new licenses for these products will no longer be issued by PTC.We would appreciate it if you could provide clarification on the future operating model between PTC and Velotic, including responsibilities related to licensing, technical support, product maintenance, upgrades, and roadmap ownership for ThingWorx and Windchill Navigate

Hi so I'm working on this Thing that takes information from windchill, and puts it though a calculator to return times for the part. but is there anyway to use an O data connector or any feature to get a representation from windchill, there is the WRS partGetRepresentation but I do not know how to implement that into a service that can be called with a part Id or number, I currently am using getJSON to get the urls but that needs credentials in the code but is there a way to avoid having to log in each time by doing it another method that doesnt need to login.var url = "XXXXXXXXXXXXXXXXXX/Windchill/servlet/odata/v7/ProdMgmt/Parts('" + input + "')/Representations"; var result; try { var response = Resources["ContentLoaderFunctions"].GetJSON({ url: url, username: user, password: pass, timeout: 10 }); if (response.value && response.value.length > 0) { var rep = response.value[0]; // Check for valid 2D/3D thumbnail URLs if (rep.TwoDThumbnailURL && rep.Tw

Hi., Is there any WRS that will fetch the Routing/Process History from Promotion Request? Thanks.

Hi.  I have a couple of Attributes in Windchill, around 3000+ documents. Where the attribute values need updating. Manually, it will take Days and weeks to update.  Thanks. 

Hi,  Can Change Notices have the Promotion Request? If yes, which WRS do I need to use to fetch the Promotion Requests for a Change Notice? Thanks.

Are you able to do ECN approval in Windchill Navigate or is it only Problem reports and ECRs?

I am using Windchill Navigate (formerly ThingWorx Navigate) Release 9.3 and Datecode with CPS 9.3.4 In Windchill Navigate Landing Page: Every task tile is showing duplicate entries.

Hi, I am working on a feature on creating a Report Generator Dashboard. I need usually execute the reports created in the Windchill in Thingworx and show in the Table.  Is there a way or WRS to do this? Thanks.

I have created Thingworx Windchill Odataconnector thing from OdataConnector template. All basic settings like ValidateConnection, GetEndPointList works fine. I want to add a custom service (Local Service) to call my custom rest End point added to the WTPart domain getCustomPartList().I can add a new service as Route but I want to modify the data after calling the custom end point.I tried me.getCustomPartList() but not working as expected.

I am using Windchill Navigate (formerly ThingWorx Navigate) Release 9.3 and Datecode with CPS 9.3.4 Hello, We have the requirement to update the attribute in the publication structure and publication section, I found windchill end point(details are provided below) which I am trying to consume from Thingworx but I am getting error. API details: "updatePublicationStructureInPublicationStructures (/v4/ServiceInfoMgmt/PublicationStructures('{ID}') PATCH Here are the errors that I faced Unable to Invoke Service UpdatePublicationStructure on AGCO.UE.PTC.Windchill.ODataConnector : Your route exchange has failed. Service operation failed with status [OPERATION_NOT_SUPPORTED - The operation is not supported]

 Hello Community,I have tried to install ThingWorx and Windchill Navigate, but I am facing a few issues. Could you please help me? When I am redirected through the Windchill address I connected to, a Status Code: 500 Windchill error screen appears. I edited the Windchill wtproperties file, but it did not resolve the issue. ThingWorx opens successfully, but the ThingWorx Mashup Runtime displays a blank screen. What could be the reason for this, and how can I fix it?  

Hello everyone, Since I updated Windchill 12.1 to CPS19, I've encountered this issue with Navigate. Is it possible that it's due to the CPS? If not, what could be the cause? How can I fix it?  (OOTB) applications are no longer usable and have the same error. TW Navigate Exception executing service, , on resource provider: WindchillDocumentResourceProvider

The Analyze Problem Report task is successfully displayed in Windchill Navigate, but the associated task-specific attributes are not being retrieved. 

We have a requirement to connect ThingWorx with Windchill using the OData Connector configured with Fixed Authentication. However, Basic Authentication is disabled on the Windchill server.When I configure Fixed Authentication using the Windchill org admin account, I get the following results:ValidateConnection: 200 (Success)RefreshEndpointCache: SuccessGetEndpointList: returns an empty array [] (no endpoints)Could someone please advise how we can populate or retrieve the endpoint list for this Fixed Authentication setup on this server? Thanks in advance,VV

Hello,Have anybody using out of the box View Part structure app? The tree widget in Thingworx removes the duplicate part numbers. That really becomes data integrity issue. We only see one occurrence of the M4X4_SHSS.PRT in Thingworx Navigate . How have you handle this? Thanks,Preeti

Hi Folks,I am new to the Thingworx Navigate and need to customize the Part Structure Tab of 'View Part Structure' Mashup. Currently the Part Structure Table represents Number, Name and State fields. Requirement is to show Quantity also in the Part Structure Table. Could you please help in defining the steps how to customize it and display Quantity. Thanks in Advance.

We have a customer requirement to restrict the download functionality for Windchill Navigate users, while still allowing them to view (visualize) primary and secondary content attachments. The intent is to prevent users from downloading files, yet enable them to access and read the data through Navigate.Currently, access control in Windchill is managed via ACL permissions. However, if download access is restricted at the ACL level, users are unable to even view or search for attachments in Windchill Navigate. This creates a functional limitation, as the customer wants their users to be able to see the content in Navigate (for example, PDFs or viewable files), but not download it.

In an Expressions function: ExistentPTO in a Mashup X,I have a need to evaluate the payload on a call to a route (from another project: ToolB).response = Things["ToolB.v6DocMgmt"].getDocuments({......});if (JSON.stringify(response)[value] == []) {    output = "Not a good number";} else output = <target mashup name>; When viewing the mashup, i get this in the logs:19:06:28 WARN - Evaluation of expression "ExistentPTO" Failed. Things is not defined Can I NOT use Things within an Expression function? How do i refer to a Thing in another project?  

Hi, We've set up Single Sign-On (SSO) for ThingWorx using Okta as the Identity Provider (IdP) with No CAS. When we access the ThingWorx URL, it redirects to the Okta login page. After entering valid credentials, however, it redirects to https://thingworx.com/ instead of ThingWorx . In the thingworx Auth log i see auth request success:2025-08-28 06:37:11.344+0000 [L: INFO] [O: o.s.s.s.l.SAMLDefaultLogger] [I: ] [U: ] [S: ] [P: ] [T: https-openssl-nio-443-exec-4] AuthNRequest;SUCCESS;10.206.0.88;http://www.okta.com/exkh94jfsQn8YKi0i7;http://www.okta.com/exkh94jfsQn8YKi0i7;;; Can anyone help me if you have faced this kind of issue earlier, or any OKTA side configuration is missing?

Hello, I was wondering if anyone has setup Thingworx Navigate to use SSO but only using Okta as the IDP and CAS. We're working on implementing SSO in our Windchill environments and thus our Thingworx Nav would need to be switched to SSO as well, since it integrates with Windchill. Our company has decided we will not use Ping Federate or another CAS and thus only Okta will be used for SSO. We've discussed this with PTC and they said that this is possible to do, but since it's not supported (without Ping Federate) they won't help, so we're on our own trying to set this up.  I'm more looking for guidance and what info would be needed to send to the Okta group so they can setup the app on their end to talk to Thingworx Navigate. Thanks!  

The date time format on windchill details page and windchill navigate OOTB apps search result page is different not in sync. On windchill details page the date and time format is UTC (The date format was changed from default yyyy-mm-dd to dd-mm-yyyy) On Navigate app search details page date time format is different its coming IST and date format is still deafult.Windchill Version 13.0.2.4Windchill Navigate(Formerly Thingworx Navigate) Version -9.7.0 Can the date time format be in sync at both places? 

Hi All, We have configured the CAD additional file types of the CAD document thumbnail in windchill. However we search the CAD documents in the Thingworx navigate app, it's not listing the additional files from windchill. Regards, Rajadurai R

We just upgraded my environment from WC 12 to WC 13 and Thingworx Navigate from 9.3 to 9.7. We had some custom apps developed which do some number assignment. I am getting an error in some services and I think its because its not grabbing the instance based attribute we added to the Product Container. In my Windchill system, we have added an attribute called PID: In Thingworx, there is a service that calls to get all the product container by PID which calls another service to get all the containers: // result: JSON var product = me.getProductContainers({ $filter: "PID eq '"+pid+"'" /* STRING */, $select: undefined /* STRING */, count: undefined /* BOOLEAN */ }); var result; if (product.value[0]) { result = product.value[0].ID; } Logs of another service show this:  Execution error in service script [GenerateNewDocumentNumbers] :: Your route exchange has failed. Service operation failed with status [ - The property 'PID', used in a query expression, is not defined in type 'PTC

I am currently making a mashup in ThingWorx 9.6.1-b253, that needs to call upon a few private services from the thing PTC.Nav,ViewPartStructure. I have tried making a template of that thing and making my own thing inside the same project I am currently doing my work in, as the error states: " Access Modifier Check Failed; Thing: [SMDCostingCalculator] SMDViewPartStructure, accessing ThingTemplate: [ptc.nav.PTC.Nav.Default] PTC.Nav.ViewPartStructureAppThingTemplate Scope: NONE, with Service: GetRepresentableInfo Scope: PRIVATE. Reason: Private Characteristics are accessible only from project in which they're defined." which i can guess is because my thing, SMDViewPartStructure, is not in the service of PTC.Nav.Default.  Is there any workaround to be able to call these services as i need them. I know its possible as my company has another template that calls upon the service in a mashup in another project and seems to work, yet doesnt work when called as a service. &n