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Creo elements will not start due to connection error and manual activation fails with a 404 not found error

Re: Creo elements will not start due to connection error and manual activation fails with a 404 not found error

Yep, any Updates ??

Re: Creo elements will not start due to connection error and manual activation fails with a 404 not found error

Same Problem: Would be great to have a solution quick. Need to do some work urgent!  🙂

Re: Creo elements will not start due to connection error and manual activation fails with a 404 not found error

Good day all -

We are continuing to work the issue and I will supply updates as I have them.

Sorry for the delay and I appreciate the patience.

Best,

Toby

Re: Creo elements will not start due to connection error and manual activation fails with a 404 not found error

Good day,

Looks like this is fixed.

Please let me know if any issues remain.

Best,

Toby

Re: Creo elements will not start due to connection error and manual activation fails with a 404 not found error

Toby,

I can certainly get back onto the manual activation server. Thank you:)

However it is still not license checking automatically, is this still an issue?  Or is there a further step I need to take?

Regards

Niall

Re: Creo elements will not start due to connection error and manual activation fails with a 404 not found error

Hi Toby,

I just tried: I'm back in and everything seems to be going OK, Thanks a lot!!

Fred

Re: Creo elements will not start due to connection error and manual activation fails with a 404 not

since yesterday 11 April 2018 the problem "Creo elements will not start two to connection error and manual activation fails"
How can the activation problem be resolved?

Re: Creo elements will not start due to connection error and manual activation fails with a 404 not

The most appropriate thing would be to call PTC Tech support. The community can't do much other than give advice.


Steve Williams
Pro/E Version 15/16 (Circa 1995/1996)

Re: Creo elements will not start due to connection error and manual activation fails with a 404 not found error

Good day all,

I will provide updates here

 

Re: I get no license from ptc server and can't start ptc creo elements - is the ptc server down??

I will lock this discussion to stop duplicate conversations.

Best,

Toby

Re: Creo elements will not start due to connection error and manual activation fails with a 404 not

Sorry guys, this morning I've try to connect but have the same issue as last year, Is the server down again or it's just me?

Re: Creo elements will not start due to connection error and manual activation fails with a 404 not

Got the same problem since a few hours!

 

Hope it get fixed real quick, because i have a important project running. And just 2 weeks remaining for my degree dissertation in university.

 

Any tricks to start working again?

Re: Creo elements will not start due to connection error and manual activation fails with a 404 not

@Jaime_Lee

In the past, Toby has helped Creo Elements Direct users with a PTC license server issue.

See this discussion https://community.ptc.com/t5/Additional-Creo-Questions/I-get-no-license-from-ptc-server-and-can-t-st...

Seems like a problem on the PTC side has occured again.


Steve Williams
Pro/E Version 15/16 (Circa 1995/1996)

Re: Creo elements will not start due to connection error and manual activation fails with a 404 not

Thank you for bringing this to our attention.  I sent this thread to internal Creo teams for review.

 

 

Re: Creo elements will not start due to connection error and manual activation fails with a 404 not

Still not working for me . . . has been at least a week or more that an Activation Key pop-up has been happening.  free Elements user

 

Is there a forecast when a fix will be in place ?

Re: Creo elements will not start due to connection error and manual activation fails with a 404 not

Not working now either

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