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Smart, Connected Support with Performance Advisor for Windchill

Tmetcalf
Emeritus

Smart, Connected Support with Performance Advisor for Windchill

Modeled after the success of Creo's Performance Advisor, this new support technology in Windchill 11 makes Windchill itself a smart, connected product. When users opt-in, they automatically begin sharing the health of their Windchill system with PTC's experienced technical support personnel, who compare data - completely anonymously - across various systems to pinpoint common problems, determine root causes, and offer solutions. This session showcased how this technology delivers a more proactive support experience to our customers, improving customer  experience and lowering the cost of ownership.

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