Modeled after the success of Creo's Performance Advisor, this new support technology in Windchill 11 makes Windchill itself a smart, connected product. When users opt-in, they automatically begin sharing the health of their Windchill system with PTC's experienced technical support personnel, who compare data - completely anonymously - across various systems to pinpoint common problems, determine root causes, and offer solutions. This session showcased how this technology delivers a more proactive support experience to our customers, improving customer experience and lowering the cost of ownership.
