Across more than 950 companies globally, Hitachi sees the markets for its products and services evolving to ask for more on-demand, and outcome based solutions. While societal trends are fueling the need for new business models, technological advances such as IoT, predictive analytics, and augmented reality are enabling digital transformation to make new business models feasible. During this session, David Parsons shares how Hitachi’s Lumada IoT core platform works with Thingworx, Vuforia, and PLM capabilities to demonstrate how advanced technologies can transform service business models and substantially reduce capital and operating costs.
The case example revealed practical ways to realize these benefits and address several key challenges associated with maintaining Hitachi’s scanning electron microscopes including:
- Monitoring machine operations using remote IoT technologies
- Diagnosing issues by sharing product knowledge across product and service teams
- Prescribing viable maintenance actions with advanced analytics
- Executing maintenance actions with transformative business models and augmented reality.
