Integrity Server will not run.

[bcrowley-3]

FATAL log:

2016-03-13 14:03:22,041 Unable to create temporary file in directory C:\Windows\system32\config\systemprofile\AppData\Local\Temp\.  An exception occurred: The system cannot find the path specified.  Ensure that the directory exists and that the Integrity Server has permission to write to it.

2016-03-13 14:03:22,182 Service Configuration not started due to errors: Service mks:name=SysConfig not started due to errors: Unable to create temporary file in directory C:\Windows\system32\config\systemprofile\AppData\Local\Temp\.  An exception occurred: The system cannot find the path specified.  Ensure that the directory exists and that the Integrity Server has permission to write to it.

Server log:

2016-03-13 14:02:41,198 ERROR [org.apache.catalina.startup.Embedded] Cannot find specified temporary folder at C:\Windows\system32\config\systemprofile\AppData\Local\Temp\

2016-03-13 14:02:42,010 INFO  [org.apache.coyote.http11.Http11NioProtocol] Initializing Coyote HTTP/1.1 on http

2016-03-13 14:02:42,041 INFO  [org.apache.coyote.http11.Http11NioProtocol] Initializing Coyote HTTP/1.1 on https

I had to create the Temp folder myself. I then gave EVERYONE permission. That accomplished something because now there is a folder named "hsperfdata_SYSTEM" in there, however I continue to get these error log messages.

I installed the server on the 😧 drive if that makes any difference.

Lastly, I am a complete newbie to Integrity.

[bcrowley-3]

I think I've gotten past this by changing the location of the temp folder. Now I have a licensing issue but I'll save that for another post:

2016-03-13 16:17:38,786 Shutdown requested by Configuration service. Reason: Unable to request application licenseUnable to startup Security Service: Service mks:name=License not started due to errors: License problems: Can't Connect to License Server (-15,3002)

[kjain-2]

Hi ,

First check the Flexnet Status it's showing "UP" or "Down" or if still problem exists you can re-install it and refer the admin guide...

Hope this helps...

Kapil

[KaelLizak]

Hello Bob,

I believe CS90304 covers your first issue.

Your second issue looks like it's probably an issue communicating with the Flexnet license server, and should be addressed by CS115774.

Regards,

Kael

[bcrowley-3]

Thank you, although this probably does address my problem, the root issue is that I didn't know I needed a FLEXNet server. I thought the license file I had to generate is all I  needed. I will have to try to figure out what FLEXNet is and how to install and configure it.

[ptc-4672197]

A bit more than a year later we had a similar Problem. After a Windows update, that required a Server restart, the Integrity Service did not start.

Log Entry: Can't Connect to License Server (-15,3002).

We checked against all points of CS115774 without success. Flex-Server was running properly with all licenses, IM-Server service did not start.

Finally I uninstalled the Flexnet-Server and reinstalled it. I don't know why, but exactly that solved the problem.

Probably helpful for anyone else.

Giovanni