Login to Integrity server fpcdetmsptcsrv01 failed

[yyadav1]

Login to Integrity client on server detmsptcsrv03 is getting successful but getting error on login to FPCDETMSPTCSRV01. Error authentication failed for user on fpcdetmsptcsrv01.fpc.rotor:7001

[LLawton]

Is this a question?

I assume you don't understand what this message means and would like to know.

In this case, it's simple: you provided the wrong user login or password for that server.

This is the only case you can get this message.

So it's possible that the two servers are not set up identically for security and your login/password combinations are different, or you made a mistake. Try again, and if that doesn't work, check the server configuration.

[MichaelChatel]

yyadav1,

Just to add to what LLawton mentioned, there is this general knowledge article about this issue:

https://www.ptc.com/en/support/article/CS122387

Which has the usual suspects for an authentication failed error, like the one you see.

If that article doesn't help confirm the issue, you probably would want to open a Support case with the Integrity / Windchill RV&S Support team, to assist. 

Mike