cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Showing results for 
Search instead for 
Did you mean: 

Alerts stay active after removal

SOLVED

Re: Alerts stay active after removal

Hi Aanjan Ravi​, any updates? Other customers seem to have the same problems.

Re: Alerts stay active after removal

Pascal, just to check, what version of ThingWorx are you using? I see that one of the associated enhancements on how Alerts functions has been fixed on 7.3.0. I'll confirm with the local team and update the thread.

Re: Alerts stay active after removal

It has been fixed on 7.3.0. You can use 'AcknowledgeAlertFromSummary' to acknowledge and 'DeleteAlertFromSummary' to delete specific Alerts respectively.