ThingWorx Developers

I did raise a case regarding licenses renewal 4 days back but no response yet. Anyone from the Product tem can help me in this matter? Its really urgent.Case Details - 18063353

I have 2 user groups which need to access the SCM page for things belonging to different ThingTemplates. User Group A should access only things from ThingTemplates ABC_1, ABC_2 and ABC_3; whereas User Group B should access only things from ThingTemplates XYZ_1 and XYZ_2. And all ThingTemplate inherit a BaseTemplate. How do I manage access levels based on ThingTemplate?

Hello, I have a grid widget in Thingworx 10.0.1, and based on hyperlink click event I wanted to call a service. As I have multiple hyperlinks in grid, wanted to perform action based on column type. But when I am clicking on hyperlink in grid, this newly added event in Thingworx 10 “LinkClicked” event is not triggering. Any one implemented this? Your help is appreciated, Thanks in advance. Regards,Mayur Kulkarni

I have a requirement to add a thin banner to the top of the browser window in Composer.  I'm essentially asking for the same thing as this older post that had no response: https://community.ptc.com/t5/ThingWorx-Developers/Custom-banner-in-Composer/td-p/540405  Is it possible to configure ThingWorx/Tomcat to display such a banner across all webpages served to users, including Composer?

Does a stream entry timestamp represent the moment of AddStreamEntry service execution or the moment the stream entry is processed ?

  Hi everyone,I’m currently working on a use case in ThingWorx and would appreciate some guidance.Use case: We have a FileRepository (connected to a File Share) where we store images. A customer wants to send 6 images via REST API, each around 25 MB. Total payload per request would be roughly 130–150 MB. After receiving the images, I need to: Store them in the FileRepository Save the path in a DataTable for later access Challenge: Sending images as Base64 in JSON would significantly increase payload size (~30% overhead). The customer prefers to send all images in a single request, not one by one. I’m unsure about the best approach in ThingWorx for handling such large payloads reliably (timeouts, limits, performance, etc.). Questions: What is the recommended approach for handling multiple large file uploads in ThingWorx via REST? Is it better to: Accept a ZIP file (Base64) and extract it server-side? Use multipart/form-data (if supported properly)? Or en

In KB article entitled- Request Information to Enable Advanced Model Target Generation directs us to find the Expereince Service ID.  I have looked on both the hosting Vuforia server and the ThingWorx server for the log mentioned in the article.  I have looked in all the relavant thignworx logs I could find, yet could not find the IDAny other ways to find the Experience Server ID?

Hi Folks, I have a thingworx 9.3 version running with basic auth (username/password) and want to implement some modern authentication for my SMTP/Mail notifications. Can anyone guide if its possible to have an advanced authentiction in place like -XOAUTH2 or OAuth 2.0 -Exchange SMTP Relay-Microsoft Graph

I am trying to configure a grid widget to editable via a dropdown list in one or more columns.I have reviewed the documentation here and here. Both documents that detail JSON configuration and dropdown lists indicate statically defining the dropdown list selections in the JSON configuration directly (ie"dropdownConfiguration": {"items": ["Active", "Parked", "Undergoing Maintenance"]}Due to the potential size and expected change over time for the list of selections I would like to define the dropdown list via a service rather than statically defined in the JSON configuration.I would appreciate some guidance on how to define a data source to be used for the dropdown list 

We have ThingWorx 10.1.0-b47.  It appears that the "Service editor theme" in User Preferences is not working.  I believe it was still working as expected before we upgraded as I utilized the "Dark" theme.  Now it appears to use "Light" no matter which setting I select. Can anyone else confirm this behavior in TW 10.1?

Hello,I’m having an issue where I create a Mashup, add a dashboard widget, view mashup, and create dashboard then the dashboard shows up in the DefaultProject. Is there a way to change this behavior?ThingWorx Version: ThingWorx 10.1.0 

Hi, I have a unique use case, where I need to shift the Focus of one Text Field to another Text Field when pressed on ‘Enter’ Key. Is there a way around based on CSS. Thanks.

Hi Community,I am a beginner in ThingWorx and trying to understand the correct way to implement custom JavaScript-based functionality in a mashup.My requirement is drag and drop. For example, I have two columns, A and B, and I want to drag an image from column A and drop it into column B. As soon as the image is dropped, I want to call a ThingWorx serviceI have a few beginner questions:For this kind of requirement, should I create a custom widget / extension, or is there any simpler way to do it in a mashup?If I need a custom widget, should I build it using plain JavaScript or TypeScript?Does ThingWorx support this kind of drag-and-drop behavior out of the box, or does it need to be implemented as a custom extension/widget? If a custom widget is the right approach, are there any beginner-friendly examples or documentation for creating ThingWorx web components/widgets? PTC’s Web Component SDK docs mention creating widget extensions and packaging web components for Mashup Builder. ()Afte

Hello all,I use Schedule chart and I want to find a way how to expand/collapse several or all groups at the same time.Now, by default, it is possible to expand only one group (if I click on another group, the first one collapses).For example, if I click on LABEL-1 group, the detail opens, but if I click on LABEL-2 group, the detail opens for LABEL-2 group (while the detail for LABEL-1 group collapses). Please, find screenshots Is it possible to expand/collapse all or several groups at the same time?  

Hi,How can we establish an SSO connection between Thingworx and Codebeamer? Thank you!

Hi, I have been trying to upload new attachments for Detail case 18053094. When I try to upload, It seems that nothing happens and nothing appears in Case History. It is important for us to solve the problem as fast as possible since it’s a quite urgent case

If I create a notification entity in composer, and a trigger, it will put information about this in 2 tables in the DB (notificationcontent_model, notificationdefinition_model). When I delete a trigger, it is not deleting this row from the table. Because of this, I cannot create a new trigger with the same name on the same notification entity. For now, I have been deleting this row in the DB table in order to ensure this name is available for use again. I also noticed the same thing happens if you delete the entire notification entity. None of its data are removed from the tables in the DB. Is this a bug? Are there any side effects to removing these rows from the table in the DB when a trigger is deleted? 

The official documentation for the Collection widget incorrectly describes the collection data binding requirements.The documentation states that collection data should be bound as { "Prameter1": "Column1", "Parameter2": "Column2"}Where the parameter defined in the child mashup is the key and the column name of the data source is to be used as the value.This is backwards both to the tooltip shown in the mashup composer and to the actual function. The tooltip correctly states that the mashup property binding is a JSON object with Infotable fields as its Keys and mashup parameters as values. I have confirmed that the tooltip version is correct and allows the collection to function as expected.I would like to see the documentation error corrected as it misled me and wasted development time

Hey All, I am running in to a bottle neck of the amount of files we want to want to send over the wsems server.thingworx 9.7.0wsems 5.5.0 Wsems config:{ "ws_servers": [{ "host": "*ip of host*", "port": portnumber }], "ws_connection": { "socket_read_timeout": 1, <!-- tried with and without this line, no noticeable impact--> "encryption": "ssl", "verbose": true <!-- false seems to have a small positive impact--> }, "certificates": { "validate": false, "disable_hostname_validation": true,<!-- i know this is bad, but we use wildcard certificates... https://www.ptc.com/en/support/article/CS389668 --> "allow_self_signed": true, "cert_chain": "" }, "appKey": "*appKey*", "auto_bind": [{ "name": "*name*", "gateway": false }], "http_server": { "host": "localhost", "port": *port*, "content_read_timeout": 2000, "ssl": true, "authenticate": false, "certificate": "*certificate*", "private_key": "*private_key*", "passphrase": "*passphr

Hello Everyone,I am working with the WebFrame widget in a ThingWorx Mashup and facing an issue related to loading indication.When the URL inside the WebFrame takes time to load, there is no built-in loading indicator or event to detect the loading state. I want to display a custom loading indicator (spinner) until the URL is fully loaded.My requirements:Show a custom loader when WebFrame URL starts loadingHide the loader once the URL is completely loadedChallenges:WebFrame does not provide any loading status or onLoad eventI cannot reliably detect when the content has finished loadingAdditional Issue (Event Router):I tried using the Event Router to control a BOOLEAN variable (e.g., isLoading) for showing/hiding the loader. However, I am not sure how to properly pass or assign TRUE/FALSE values through the Event Router.Questions:Is there any way to detect WebFrame loading start/end events in ThingWorx?What is the best practice to implement a custom loading indicator for WebFrame?How can

Hi everyone, I’m currently learning ThingWorx and trying to connect a small IoT setup, but I’m a bit confused about the correct architecture and would really appreciate some guidance. My current setup uses an ESP8266-based NodeMCU board to read data from a wireless AC current sensor. At the moment, the ESP8266 collects the sensor data and displays it on a local web server using an HTTP client. That part is working fine. Now I want to extend this project so the device can send the sensor data to **ThingWorx for monitoring and analytics**, ideally using **MQTT** since it seems to be the common approach for IoT communication. From what I understand so far, the workflow might look something like this: Sensor → ESP8266 → MQTT → ThingWorx However, I’m unsure about a few things: Do I need to install and run a **separate MQTT broker** (for example Mosquitto) between the ESP8266 and ThingWorx?Does **ThingWorx provide its own MQTT broker**, or does it only act

I have stream which have data in 11 columns, and rows have data as well as null values. I want to create a service which goal is,Fetch ~500 records from a ThingWorx StreamInsert them in a single bulk operation into Postgres using a DB Connector.please anyone can help me how to create this service and their logics. 

Hi Community, I am currently working on an integration scenario where I consume data from multiple external APIs (e.g., SAP, APLUs and 4 additional interfaces ).   Each API delivers data in a slightly different structure, but the overall processing logic in ThingWorx is quite similar: Call external API Receive data Perform transformation / validation Execute business logic Return structured output To avoid duplication and improve maintainability, I am considering the following generic approach: Proposed Approach Create a Thing Template that contains: Generic input definitions (API endpoint, headers, payload, etc.) A standardized output structure (e.g., JSON) Shared services for: API execution Data transformation Error handling Logging Then create individual Things inheriting from this Thing Template for each interface (SAP APLUs, Interface2, Interface3, etc.) Override only specific logic where necessary This way: Core logic is centralized

Dear community,   I would like to color the entries of a Dropdown, like this: The Color would come with the InfoTable for the data feed. Anyone an idea how to do this?   Thanks Benny

Hi everyone, I’m facing a performance issue related to PDF rendering between two widgets in ThingWorx. We are using a Repository Connector (not a local FileRepository) where all PDF files are stored.Each PDF is around 4 MB in size.   When I render a PDF through a WebFrame widget, it loads almost instantly (within a second).However, when I render the same PDF using a ThingView widget, it behaves differently:   The first PDF usually loads quickly. But when I open subsequent PDFs, the loading time increases significantly (sometimes up to 8 seconds or more). It feels like ThingView is reloading or re-parsing the file differently each time.   Additional Note:I have also tested the same setup using a local FileRepository, and the ThingView widget works perfectly fine there. The performance issue seems to appear only when using the remote Repository Connector.What’s confusing is that the WebFrame widget still loads the same remote PDFs much faster, so I’m trying to unders