ThingWorx Developers

I am using ThingWorx Platform Release 9.4 and DatecodeSP1 During installer inplace upgrade of thingwrox in windows with postgress as persistent provider. Do we need to stop the service of the existing TWX running ? I didn't find the specifics regarding this.

I am using ThingWorx Platform Release 7.4 and DatecodeSP1 We currently have a business-critical ThingWorx 7.4 application running in our environment. As per our internal requirements, we are planning to upgrade the platform to the latest available version, ThingWorx 10.1. Could you please assist us with the recommended approach and way forward for this upgrade? We would appreciate it if you could provide: The recommended upgrade path from ThingWorx 7.4 to 10.1. Any prerequisites, compatibility considerations, and key risks involved. Detailed documentation or implementation guides for the upgrade process. Best practices to minimize downtime and ensure a successful migration. Additionally, we would like to understand the level of support that PTC provides during this upgrade activity Here are the errors that I faced We currently have a business-critical ThingWorx 7.4 application running in our environment. As per our internal requirements, we are planning to upgrade the platform to

How can the LLM Accelerator be integrated with the native MCP capabilities introduced in ThingWorx 10.1 to enable interoperability with Mistral AI models? Additionally, are there any sample implementations or reference code available for building a chatbot within ThingWorx 10.1 and generating reports natively using these AI capabilities?

I am using ThingWorx Platform Release 9.1 and DatecodeSP1 Users or Developers are not able to see the mashup Runtime, even though they are in the "Administrators" group. Sometimes, after restarting the laptop or incognito Runtime shows up, but most of the time, the dashboards won't come up. We tried in different ways: 1. Different Browsers 2. Restarted Laptops 3. Incognito Windows 4. Restarted the Thingworx with clearing cache When the Runtime Dashboard is opened, we get HTTP Status 403 – Forbidden Here are the errors that I faced HTTP Status 403 – Forbidden

The ThingWorx mashup-vendor-shared.js file is using the jQuery scrollintoview plugin v1.8 (2011), which is vulnerable. We would like to upgrade this to the latest version, but since it is bundled within ThingWorx, please advise on the recommended approach for upgrading or replacing this plugin.Current environment:jQuery: 3.7.2 jQuery UI: 1.14 jQuery Migrate: 3.5.2

Mashup Expression and Validator functions are not reliably storing changes to code as of Friday 5/29I open the function, make some change to the code within, click Done button to close the function editor, and when I reopen the editor whatever change I made has disappeared, reverting back to the previous value. This includes a brand new function created to test this bug. A new expression or validator created with Output = "test"will be simply a blank window after closing and reopening.I first discovered this on Friday 5/29 and again today and have tested and found the same bug in both Firefox and Chrome with the latest versions of both. Clearing browser cache and restarting had no effect. Closing all active edits in Thingworx composer and returning had no effect.This also occurs in a new, blank mashup as well as existing complex mashups. 

Hi,  I was working on a Dashboard, I see a new Property (ConfigurationMashup) in the Mashup, in Thingworx 10.0.  What does it do actually ? Thanks.

Hi,   What is going on? Other things are created successfully, except THING_120573   JavaException: java.lang.Exception: Unable to create thing: THING_120573 : [1,002] Data store integrity violation error: [Error occurred while accessing the model provider.]   Any help would be greatly appreciated.   Remarks, SpotlightSearch returns nothing, GetGhostEntities returns an empty array, however thing_model table contains a row with that name.   My Bests, Hung Tran

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Thingworx is connected with two windchill - Here GBOM is in one windchill and Part BOM in one windchill. Is it possible to view the structure and additional details at the same time when we select the required one?

Hello,I’m having an issue where I create a Mashup, add a dashboard widget, view mashup, and create dashboard then the dashboard shows up in the DefaultProject. Is there a way to change this behavior?ThingWorx Version: ThingWorx 10.1.0 

We have successfully migrated the existing PostgreSQL 15.3 database to a new PostgreSQL 15.3 server and established connectivity with the newly installed ThingWorx 9.4.0 environment on the new servers.As the next step, we need to upgrade ThingWorx from version 9.4.0 to 10.0.Could you please advise on the recommended approach and best practices for performing this upgrade?For your information, ThingWorx and PostgreSQL are hosted on separate servers.

I have created a mashup and a number of services to create users from a mashup and give them a certain level of access.I am able to create and update user information as an administrator/developer.  However, I have attempted to create a user from a non admin account using my mashup and I keep getting the same error:JavaException: com.thingworx.common.exceptions.InvalidRequestException: Not authorized for ServiceInvoke on CreateUser in EntityServicesI have give all users permission to execute services for the users and read/write properties.  Are there any other permissions I need to add in order for the CreateUser service to function?  Thanks,Paul ​

Hello, I have a grid widget in Thingworx 10.0.1, and based on hyperlink click event I wanted to call a service. As I have multiple hyperlinks in grid, wanted to perform action based on column type. But when I am clicking on hyperlink in grid, this newly added event in Thingworx 10 “LinkClicked” event is not triggering. Any one implemented this? Your help is appreciated, Thanks in advance. Regards,Mayur Kulkarni

Hello PTC Community,I would like to confirm the expected behavior of the Kepware _System._NoError tag when it is referenced from ThingWorx.I reviewed the following support article:CS466164NoError tag value fails to update in ThingWorx when NoError tag is updating in Kepware Modified: 19-Mar-2026 / Last Seen: 15-Apr-2026As I understand the article summary, it states that:the NoError tag is updating in Kepware, but the NoError value in ThingWorx is not updating, the cause is that only the NoError tag is bound, and the suggested resolution is to bind a device static tag on the same Thing together with _System._NoError, ensure that the static tag completes its first scan, and then verify that the NoError value updates in ThingWorx.However, from my understanding, _NoError is a system tag representing the device communication state on the Kepware side, while ThingWorx is in the client position relative to Kepware.Because of that, the explanation that _NoError is not evaluated until a normal

Hi, I have a unique use case, where I need to shift the Focus of one Text Field to another Text Field when pressed on ‘Enter’ Key. Is there a way around based on CSS. Thanks.

Hi,  I have a use case where I need to get the data from Arbortext Content Delivery and write back to it if needed.  Is there a way to do this? Have any done this before? Thanks,

Hi, How to change scroll bar properties of collection widget using custom css. Mainly I want it to be visible only on hover.  Twx version : 9.7.1

Hi Folks, I have a thingworx 9.3 version running with basic auth (username/password) and want to implement some modern authentication for my SMTP/Mail notifications. Can anyone guide if its possible to have an advanced authentiction in place like -XOAUTH2 or OAuth 2.0 -Exchange SMTP Relay-Microsoft Graph

Hi,How can we establish an SSO connection between Thingworx and Codebeamer? Thank you!

Hi Community,I am a beginner in ThingWorx and trying to understand the correct way to implement custom JavaScript-based functionality in a mashup.My requirement is drag and drop. For example, I have two columns, A and B, and I want to drag an image from column A and drop it into column B. As soon as the image is dropped, I want to call a ThingWorx serviceI have a few beginner questions:For this kind of requirement, should I create a custom widget / extension, or is there any simpler way to do it in a mashup?If I need a custom widget, should I build it using plain JavaScript or TypeScript?Does ThingWorx support this kind of drag-and-drop behavior out of the box, or does it need to be implemented as a custom extension/widget? If a custom widget is the right approach, are there any beginner-friendly examples or documentation for creating ThingWorx web components/widgets? PTC’s Web Component SDK docs mention creating widget extensions and packaging web components for Mashup Builder. ()Afte

In KB article entitled- Request Information to Enable Advanced Model Target Generation directs us to find the Expereince Service ID.  I have looked on both the hosting Vuforia server and the ThingWorx server for the log mentioned in the article.  I have looked in all the relavant thignworx logs I could find, yet could not find the IDAny other ways to find the Experience Server ID?

I have 2 user groups which need to access the SCM page for things belonging to different ThingTemplates. User Group A should access only things from ThingTemplates ABC_1, ABC_2 and ABC_3; whereas User Group B should access only things from ThingTemplates XYZ_1 and XYZ_2. And all ThingTemplate inherit a BaseTemplate. How do I manage access levels based on ThingTemplate?

I am creating an extension, and would to include instance level permissions - the organization and user groups exist in all environments, but this detail is not included in the xml during export. I attempted to manually add this detail in the xml, which imported without complaint but the permissions appeared to be ignored. Is there a better option to include permissions when creating an extension, or does this need to be set in the target environment?

Hello all,I use Schedule chart and I want to find a way how to expand/collapse several or all groups at the same time.Now, by default, it is possible to expand only one group (if I click on another group, the first one collapses).For example, if I click on LABEL-1 group, the detail opens, but if I click on LABEL-2 group, the detail opens for LABEL-2 group (while the detail for LABEL-1 group collapses). Please, find screenshots Is it possible to expand/collapse all or several groups at the same time?