Can TimeSeriesChart widget display date time data in a custom time zone

[harrybvp]

Can TimeSeriesChart widget display date time data in a custom time zone.

Currently it displays data in Browser's local time zone.

I didn't see any properties on this widget that takes timezone.

We have a user profile (Third Party App) which has a time zone property and we would like charting widget to honor that.

[CarlesColl]

As Standard Thingworx functionality not, they don't have any TimeZone support besides the Browser TimeZone, It's really limited on this.

I've already build custom widgets based on standard ones with TimeZone support ( Grid, DateTime Picker, Time Selector, Time Series, Export Button, Property Display ), I've also explained to R&D this need and shared with them all the work done, but they don't seem really interested on it.

Please push them to include it on next release.

Best Regards,

Carles.

[qn]

Hi Carles,

Do you know if a request about the TimeZone support is created ? I'll vote up. By the way, if you don't mind, I'd like to know if it's possible for you to share your custom widgets with TimeZone support.

Best regards,

Quang-Dung

[qngo]

Hello,

To come back to the subject, I've just "upvote" the enhancement request related (https://support.ptc.com/appserver/cs/view/solution.jsp?n=CS215036). Do you have any updates on this by any chance ?

[CarlesColl]

Not so far, I've asked a lot for it, but never get a straight answer, neither I think it's on the roadmap.

[CarlesColl]

Hi Quang-Dung,

I have a big request about TimeZone support, speaking with TW product owners and so, but really I don't know if they took it seriously

Please push them up too. As more customers ask for it at the end they will have to.

For now I can't share it, TW Team have it, I've shared with them already.

Best Regards,

Carles.

[qn]

As what they told me, if a request of an enhancement is created, the users can "vote" it up by mentioning the same "content, title, subject, reference, etc". Is there a public document / article with a number of reference for the request ?

[CarlesColl]

Thouse are the references I have:

• MASHUP-3746
• MASHUP-3747

[qn]

Unfortunately, these references did not give me anything by searching on the support platform. An example of reference: CS222878 (https://support.ptc.com/appserver/cs/view/solution.jsp?n=CS222878). Or maybe a public request was not created..

[CarlesColl]

There's no official article about it, by the way, I think Articles can't be voted.

The references I've passed to you where internal Jira Bugs they use, you can talk with support and speak about it.

Carles

[qn]

These articles are what I could find about their system:

http://support.ptc.com/support/PTC_Product_Ideas.htm

https://support.ptc.com/appserver/cs/enhance_req_tracker/EnhancementRequestTracker.jsp