I'm having a trouble, I can't open a Thing.
I've seen that restarting TomCat should resolve this issue, but in my case, it doesn't.
I've restarted the sub system aswell and it didn't work.
Here is the error I'm getting:
Encountered an error retrieving BatchExporterJDBC_PG - : :
In the Application Log I'm getting that [context: com.thingworx.webservices.context.HttpExecutionContext@764ee634][message: Java heap space]
Hi Frederik Grondin,
Was this Thing created by code or manually from composer?
Does this Thing have a lot of Property and Services?
Does Java heap space error occurs when this Thing is opened or it occurs otherwise too?
What is you ThingWorx version, Database type/version, tomcat version?
The Java heap happened when I was trying to open the Thing.
I'm currently in ThingWorx 7.3 and there was no other error in the App. Log.
The thing had many services and properties.
I couldn't duplicate the thing as well and I wasn't able to export all the files that had the same tag as this thing.
I should close this issue as I deleted the thing and recreated it.
Frederik Grondin, Thanks for the update. So, Is the issue resolved after recreating the Thing? If yes, please mark your answer as correct to close this Thread.