internal Exception 2

[Divy]

I am facing this error " Status Message - Could not load mashup, internal exception 2" while navigating from one mashup to another mashup in run mode.

Note - Thingworx V8.5

[mnarang]

Is there anything on mashup debug logs ? What's being returned in developer tool (F12) ? Any more detailed error message in app logs/errorlog/script logs?

As you said you are seeing this while navigating from one mashup to another, are you facing the same issue while directly opening the another mashup instead of navigating ? Is there any difference in behavior if you open it in some other browser/some other twx user ?

Thanks,

Mukul Narang

[Divy]

Hi Mukul,

There is nothing on mashup debug log and don't have more detail about this error. There is same problem in other browsers.

I am not facing this issue while directly opening mashup.

[mnarang]

Will it be possible for you to attach your entities here? It will be better for me to debug and resolve your issue this way.

[slangley]

Hi @mnarang.

Can you please respond further on this post?

Regards.

--Sharon