Solved: Could not search parts from custom/demo thing in T...

shindemayur · ‎Aug 23, 2019

Hi,

I have installed Thingworx Navigate-1.9.1 successfully. I choose Windchill Authentication while installation. Its also configured properly. I am able to login in Thingworx using Windchill user. Its working totally fine. From Navigate also I can Search Part. But while using the mashup" ptc-connected-demo-mashup" , it fails to display result. When I checked logs it shows ,

[message: Execution error in service script [GetPartStructureByNumber] :: JSON Server error HTTP 404 <!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN">_<html><head>_<title>404 Not Found</title>_</head><body>_<h1>Not Found</h1>_<p>The requested URL /Windchill//sslClientAuth/servlet/rest/structure/objects was not found on this server.</p>_</body></html>_]

Also I referred to ptc document Atrticle CS247505 , it is mention that, For Thingworx Navigate (it will not work with ptc-windchill-demo-thing).

Why is did not worked? Will it also not work , if we create custom app?

tbhosale · ‎Aug 26, 2019

Hi @shindemayur ,

ptc-connected-demo-mashup uses WindchillConnector(ptc-windchill-demo-thing) for fetching data from Windchill. However, this connector is deprecated starting Navigate 1.8. In your case the problem is extra "/" after Windchill in the Base URL(see // in the URL below):

/Windchill//sslClientAuth/servlet/rest/structure/objects

For creating custom app we would recommend you to use ODataConnector.

Regards,

Tushar

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tbhosale · ‎Aug 26, 2019