When clicking on "Report a Problem" a popup window is displayed with "Something went wrong The task

[pshashipreetham]

Hi,

When clicking "Report a Problem," a popup window displays "Something went wrong. The task you are trying to reach is not available at the moment. Please get in touch with your administrator."

https://www.ptc.com/pt/support/article/cs351650 This Article is old, and Thingworx Flow is no longer used in Thingworx Navigate 9.6 Installation.

Thanks,

[schauvelin]

Hello,

Indeed article is not applicable in this use case.

In order to investigate your issue further, could you please provide ..\ThingworxStorage\logs and ThingworxNavigate\IRLogs folders zipped ?

Kind regards. 

[pshashipreetham · Accepted solution]

Hi,

After a couple of re-tries, below is the article I found to fix this issue.
https://www.ptc.com/en/support/article/CS357699?source=search

Thanks,