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Resolving Auto-Configure failures in Vuforia Studio

100% helpful (2/2)

The Portal Login/Auto-Configure option within Vuforia Studio is designed to help Trial users  configure their Studio instance with their assigned Experience Service and ThingMarks. 

 

Corporate networks may block communication to the Vuforia portal or the assigned Experience Service.  If you receive any of the below errors, follow our the resolution steps in our Knowledge Base article Vuforia Studio failed connection issues

  • Auto Configuration failed and get message to Check log for errors
  • Error: connect ETIMEDOUT <ip address>
  • Error: read ECONNRESET

If a proxy is in use on the network, it must also be configured within Vuforia Studio as Studio does not  inherit browser proxy settings. A protocol must be used when defining the proxy URL within Studio. Proxy configuration can be done on the Settings menu option.

 
 

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Comments
Alessio
‎Nov 04, 2019 04:36 AM
‎Nov 04, 2019 04:36 AM

The referenced KB article (CS269453) links to a tool that can be used auto-discover network proxies.

With this comment I update you on the location of such tool, which has changed in the meantime.

The new location is: https://github.com/MarkusBernhardt/proxy-vole

Download the JAR with dependencies as referenced there and run it using

java -jar proxy-vole-1.0.5-jar-with-dependencies.jar

 

Version history
Last update:
‎Nov 01, 2019 03:28 PM
Updated by:
21-Topaz I
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