Augmented Reality

What we are building--------------------AR service and self-help features inside an existing consumer mobile app for amajor air conditioner manufacturer. We are evaluating Vuforia Engine and wouldlike your recommendation on the right approach before we commit to a design.The objects-----------Wall-mounted split AC indoor units.- Elongated rectangular body, approx. 800-1100 x 300 x 200 mm- Glossy white plastic fascia, very low surface texture- Low geometric complexity, few sharp edges or distinguishing features- Near-symmetric about the vertical axis- Multiple SKUs across the range are near-identical in external appearance- Hinged front intake flap (moving part)- A rating plate with model number and barcode is present on every unitUsage conditions----------------- Mounted 2.5-3 m above floor; users view upward from 1.5-3 m away- Typical indoor residential lighting, often uneven or backlit- Two user types: consumers (standing in the room) and service technicians  (close range, on a ladde

i am working on vuforia studio which is installed on premises setup while i am publishing the model target with standard Model Target it shows this pop-up message as in the below image. when i open log file it shows as below text……………………...::ffff:127.0.0.1 - Administrator [2026-07-23T17:46:49.448Z] "GET /ExperienceService/capabilities/itg HTTP/1.1" 200 47 "-" "-" 1 ms win-fs8jju2bgcq.local:2019 - [2026-07-23T17:46:49.447Z] - ms - ms - ms - ms::ffff:127.0.0.1 - Administrator [2026-07-23T17:47:16.320Z] "GET /ExperienceService/username HTTP/1.1" 200 13 "-" "-" 1 ms win-fs8jju2bgcq.local:2019 - [2026-07-23T17:47:16.319Z] - ms - ms - ms - msVDP /login/token API failed with error AxiosError: getaddrinfo ENOTFOUND mtg.prod.vuforia.com    at AxiosError.from (C:\ptc\studio-es\node_modules\axios\dist\node\axios.cjs:863:14)    at RedirectableRequest.handleRequestError (C:\ptc\studio-es\node_modules\axios\dist\node\axios.cjs:3191:25)    at RedirectableRequest.emit (node:events:519:28)    at eventH

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hi, i am doing a hololens project. and i have bind 3D images (play button, stop button) to the animation sequence. How to i create voice commands to the 3D images. For example, by saying "PLAY" and the animation will start playing. 

 Hello everyone,I am currently facing an issue with Single Sign-On (SSO) in the Vuforia View app (iPad) and would appreciate any guidance or best practices.ScenarioI log into the Vuforia View app using SSO (Microsoft Entra ID). The login works as expected. However, the app persists the session/credentials internally.ProblemI have implemented a logout flow from Microsoft Entra ID. When clicking logout, the Microsoft logout window appears successfully. However, after logout: The Vuforia View app automatically logs the same user back in It appears that the app still uses stored cookies/session data ImpactA different user cannot log in after logout The only way to allow a new user login is: Manually going to Settings → Remove Credentials & Cookies Only after that, the login screen (SSO window) appears againRequirementI want to achieve the following behavior:After logout, the next user should be able to log in via SSO No credentials/session should persist at the app level Ideally, thi

Hello everyone,I am currently facing an issue with Single Sign-On (SSO) in the Vuforia View app (iPad) and would appreciate any guidance or best practices.ScenarioI log into the Vuforia View app using SSO (Microsoft Entra ID). The login works as expected. However, the app persists the session/credentials internally.ProblemI have implemented a logout flow from Microsoft Entra ID. When clicking logout, the Microsoft logout window appears successfully. However, after logout: The Vuforia View app automatically logs the same user back in It appears that the app still uses stored cookies/session data ImpactA different user cannot log in after logout The only way to allow a new user login is: Manually going to Settings → Remove Credentials & Cookies Only after that, the login screen (SSO window) appears againRequirementI want to achieve the following behavior:After logout, the next user should be able to log in via SSO No credentials/session should persist at the app level Ideally, this

Hello,I created a UR5-style robot in Blender with a correct parent-child hierarchy.Inside Blender, all joints move correctly as a full kinematic chain.After exporting to FBX and importing into Vuforia Studio, the hierarchy seems broken:parts rotate independently child links do not follow the parent the robot falls apart when using sliderQuestions:Does Vuforia Studio fully support Blender FBX hierarchies? Should Armatures/Bones be avoided? Is PVZ/Creo Illustrate recommended instead of FBX for articulated robots? 4. How can I implement it correctly?My goal is to control the robot with sliders in Vuforia Studio so that it behaves like a real UR5 robot, where moving one joint also moves all following links correctly as a proper kinematic chain. Any help would be greatly appreciated.Thank you!

Hi everyone,I am working with 2D views in Vuforia Studio, but when I run the experience on an iPad using the Vuforia View app, I still see a very thin strip of the camera feed at the bottom of the screen.This happens even though the experience is intended to be purely 2D.Has anyone encountered this issue before?Is this expected behavior in Vuforia View? Is there a way to completely disable the camera view for 2D-only experiences? Or is there some configuration or setting I might be missing? Any suggestions or ideas would be greatly appreciated!Thanks in advance 🙏

モデルターゲット用モデルは、トラッキングを開始すると非表示になるが、タップの当たり判定を持ち続けてしまっています。この当たり判定を無くすオプションを追加していただけないでしょうか。現状では、モデルターゲット用モデルが常に“見えない壁”として立ちはだかり、奥にある別のモデルウィジェットのタップを妨げています。モデルを直接タップできる直観的な操作を提供したいが、それが出来ません

Hello team I am facing one issue with hololens2 view in vuforia studio.where I want to visualize a 2 floor building when I am viewing the experience the box kind of view is coming where it restricted the view. When we turn the head the remaining experience we can see but the view is coming in rectangular box view. If any solution is available for this reply ASAP.

Hello. I am developing an AR measurement system in Unity using Vuforia Engine for a Windows Standalone build rather than UWP. My goal is to track a single Image Target moving on a perfectly flat physical table to precisely extract its spatial coordinates.I have tested this setup using both a standard PC webcam and an external Canon DSLR camera with a 50mm lens. Using the 50mm lens significantly improved the overall tracking precision and almost completely eliminated the "bowl effect" spatial distortion caused by wide-angle lenses, but a systematic error persists. As I slide the target away from the center of the camera along the depth axis, the tracked height systematically drops or rises instead of remaining at zero. This creates a virtual tilted plane effect, although the tilt angle is noticeably smaller with the 50mm lens compared to the standard webcam.Plane visualization made with MATLAB (webcam)I tried changing the World Center Mode to both "Specific Target" and "Device". I also

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Hi all!Problem  is:    so many experiences were published  on TWx ES  and now I need spend time when I open Library list in Vuforia View to find  my own or any other I need to start. Is there any way to change a flat list of experienses in the library to a hierarchical one or organized by publishing? And it is the only small part of the ocal library ☹️Thanks in advance.  

Vuforia Studio AngularJS Update AngularJS has been updated to version 1.8.11. This release includes minor enhancements; no new features were added in this version. For more information about the bug fixes, see Fixed Issues in Vuforia Studio 10.3.0.

Vuforia Studio New Permission API A new Permission API now supports public experiences. When asset permissions are configured appropriately, the Product widget and data loading via the Product API are available in public experiences. For more information about the new Permission API, see the API documentation in Swagger available on your Experience Service (https://<your_es>/ExperienceService/api-docs). Product Widget Now Supported in Public Experiences The Product widget is no longer restricted to private experiences. The newly available Permission API enables access control for all assets uploaded or created in the Experience Service via the Product API. Support for ThingWorx 10.0 ThingWorx 10.0 is now supported. macOS Support Update: Future Deprecation of Intel-based macOS Systems Support for installing Vuforia Studio on Intel-based Mac machines is planned for deprecation in a future release. ARM-based Macs will remain supported. The specific release version in whi

Vuforia Studio Generate On-prem Model Targets Locally On-prem Model Targets can now be generated locally. Zinc Widget Redirects to Contacts The Zinc widget now redirects to the Contacts page. Vuforia View New Security Prompt for Deep Links and QR Codes in Vuforia View To enhance security, Vuforia View on Android and iOS now prompts users to confirm that they trust the Experience Service the first time they access it via a deep link or QR code. This helps prevent unintentional access to untrusted or unknown Experience Services. Experience Service Product API Now Supports SQLite DB SQLite DB is now supported for the Product API. Bug Fixes See Bug Fixes for additional information on bugs resolved in this release

Vuforia Studioの2Dキャンバスで作業をしているとき、例えば縦向きのiPadを指定していると画面下部のウィジェットを選択するためにスクロールが必要になります。現在のところウィンドウサイズにかかわらず2Dキャンバスの表示サイズは変わらないため、2Dキャンバス全体を確認するためにはブラウザの表示を縮小するしかありません。しかしブラウザの縮小をするとすべての文字サイズが小さくなってしまい作業がしづらいです。１クリックで２Dキャンバスのみが全体表示できるようなボタンを追加してもらえますでしょうか。

You see i want all these 5 Folderlike things, that include .pbk-Analysis I created in Mechanism in just one scale. But i can only open one in one scale right now and its impossible to create the desired flow in just one .pbk. So how can I put all 5 of them on this blank scale?  

https://app.ar-design.ptc.io/portalI can still log in to my account at https://community.ptc.com/ but I can't log in at https://app.ar-design.ptc.io/portal

i cant start vuforia. i tried to delete and download it again, repair everything. [2025-12-02T07:04:38.337Z] info: ==== Studio.exe 10.1.7.0 ====[2025-12-02T07:04:38.403Z] info: Status Message: Anwendung wird aktualisiert[2025-12-02T07:04:38.403Z] info: Removing files/folders from $0.0.0.0 $C:\Users\Metehan Jermaine\AppData\Local\VuforiaStudio[2025-12-02T07:04:38.403Z] error: System.IO.DirectoryNotFoundException: Could not find a part of the path 'C:\Users\Metehan Jermaine\AppData\Local\VuforiaStudio'.System.IO.DirectoryNotFoundException: Could not find a part of the path 'C:\Users\Metehan Jermaine\AppData\Local\VuforiaStudio'.at System.IO.Enumeration.FileSystemEnumerator`1.CreateDirectoryHandle(String path, Boolean ignoreNotFound)at System.IO.Enumeration.FileSystemEnumerator`1.Init()at System.IO.Enumeration.FileSystemEnumerator`1..ctor(String directory, Boolean isNormalized, EnumerationOptions options)at System.IO.Enumeration.FileSystemEnumerable`1..ctor(String directory, FindTran

Hi everyone, I’m working with the Grid Layout in Vuforia Studio and I’m trying to dynamically show or hide specific rows. The problem I’m facing: I cannot dynamically change the row or column class. I also cannot set their height/size to 0px at runtime. Simply hiding the widget inside the cell doesn’t help, because the row and column space remains visible. My goal is simple:I want all rows to exist in the layout, but I want to toggle their visibility (visible/invisible) without leaving empty space. Is there any workaround or method to: hide a full row in a Grid Layout? collapse its height (similar to CSS display: none)? or dynamically modify grid definitions at runtime? Any suggestions or best practices would be greatly appreciated.Thank you!

I set up a model that looks like a shell, with other models contained inside it (spatially enclosed by this shell). Then I set a modeltarget for this shell model, hoping to achieve Tracking Acquired with this shell. Once I successfully Tracking Acquired, I make all the internal model visible and hope they can trigger userpick events(Listen through home.js).The current problem is that if this model is contained inside the shell, it won't trigger userpick events. If some part of an internal model isn't completely wrapped by this shell, clicking on the unwrapped part correctly triggers userpick (throughout the process, the shell remains hidden and has no userpick events set). This occurs on iOS devices. However, everything works fine in the preview.vuforia studio, vuforia View and ES are all the latest version 10.2.0 I hope someone can resolve my doubts. Thank you.

Inside a semi-transparent box, there are parts. I want to select these parts with a tap.The box and parts are separate pvz files.It seems userpick event doesn't have properties that easily achieve this.Please share any brilliant ideas or tricks to make this happen.

Recently ran into this issue. The text input widget should have placeholder text (e.g. "enter employee id").This used to work fine but recently this started happening. This is showing up on old experiences that have were working previously and have not been updated.  Vuforia Studio Version 10.0.14 (10.0.14.0)

Hello, I want to show photo from Image Repository in TWX, but photo stored there is saved as base64. I was trying to get that photo via 'loadImage' service, then convert from base64 to jpg with '`data:image/jpg;base64,${response.rows[0].Content}`' and set this as src in 3dImage.  And it works in preview mode, but on mobile it doesn't.  I get an error :  'ERROR, data: ["Could not add 3D image: image_0_3"]; discarding callback; args=["image_0_3","image_0_3","data:image/jpg;base64,/9j/4AAQSkZJ...' So how can I get image from TWX and set it as 3dImage?