The email address associated with a community member's profile on the PTC Community is the same one used for your eSupport account.
If you have access to your company email (or email) that is connected to your eSupport acount, please visit
https://support.ptc.com/appserver/common/account/secure/wamMain.jsp
If you DO NOT have access to your former email address, you will need to create a new community (or eSupport) account with the new email address. Immediately, contact a moderator or community manager once your new account is created and we can merge your profiles so you have all your community history on one account.
Thank you!
Jaime Lee
