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Assigning a task to more than one person

smcvr
15-Moonstone

Assigning a task to more than one person

 

Hi community!

 

I can send a task to more than one person, as in the image below.
But I need to make a distribution within the group to determine who will perform these tasks.
For this reason, how can I assign a task to more than one person with the 'accept task' button?

 

 

smcvr_0-1700395506448.png

 

8 REPLIES 8
jbailey
17-Peridot
(To:smcvr)

The functionality of "Accept Task" is that when it is assigned to multiple people- When someone accepts, it disappears from everyone else. A couple of simple options are to have the task assigned to the "Manager" who will decide who will do the task and reassign accordingly, or to add a Set Participant Task to the workflow and assign that task to the person deciding who should do the work.

HelesicPetr
22-Sapphire II
(To:smcvr)

Hi @smcvr 

In the workflow task definition you can set how many users have to finish the task. 

So you can configure it. If one person accept the task it still be available for others that can finish it or accept it

HelesicPetr_1-1700468494731.png

 

PetrH

 

 

smcvr
15-Moonstone
(To:HelesicPetr)

Hi @HelesicPetr 

I do not want to put a limit on this value.

For example, the task went to 10 people, sometimes I have to assign it to 3 people and sometimes to 5 people. When I set the limit to 5, all 5 people have to approve. In this case, when I assign it to 3 people, 2 more people need to close the task.

Can't I do this situation without limits?

jbailey
17-Peridot
(To:smcvr)

You can do a tally expression and say that everyone must complete

jbailey
17-Peridot
(To:jbailey)
HelesicPetr
22-Sapphire II
(To:smcvr)

@smcvr 

So use a limit to All and assign the task to users that really have to finish the task.

Why you should assign the task to someone who you don't want to complete the task?.

PetrH

smcvr
15-Moonstone
(To:HelesicPetr)

I will send the task to a pool, and the administrator will assign it to other users with the accept tasks button, but I think the only solution is to do as you say.

HelesicPetr
22-Sapphire II
(To:smcvr)

Hi @smcvr 

I would solve this issue different way. 

If you have a person who is responsible for assigning the user, 

why this admin user can not get task for set participant from specific group of users? 

PetrH

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