AuthenticationException and wt.httpgw.HTTPAuthentication - HTTP login failed: client host = 171.71.189.172

[WhiteChen]

When I run the API in test server, all is ok, but after applying to stage server(same production server), there is a error "wt.method.AuthenticationException", in method log file, the error info is "[RMI TCP Connection(14)-171.71.189.172] wt.httpgw.HTTPAuthentication  - HTTP login failed: client host = 171.71.189.172", who can help me? "171.71.189.172" is the server IP.

Thanks.

White

[BineshKumar1]

Do you have the password hardcoded in your code? Do you have a different authentication mechanism in your staging? - Like SSL, SSO ?

[WhiteChen]

Thank you for your reply. The difference between test server and stage server is that stage server have SSL, how can I solve it and make my API worked on stage server?

[BineshKumar1]

Could you paste the rest of the stack trace here? If you have not imported the certificate to java keystore, you have to do that using the Keytool

[WhiteChen]

2017-02-15 16:19:03,636 DEBUG [wt.fv.FvMountValidator.timer] wt.fv.FvMountValidatorLockHelper  - Return value of tryLockDelete true

2017-02-15 16:19:03,636 TRACE [wt.fv.FvMountValidator.timer] wt.fv.FvMountValidator  - ValidateAllSitesTask.run complete

2017-02-15 16:19:03,637 TRACE [wt.fv.FvMountValidator.timer] wt.fv.FvMountValidator  - ValidateAllSitesTask.run

2017-02-15 16:19:03,637 TRACE [wt.fv.FvMountValidator.timer] wt.fv.FvMountValidator  - Value of performvalidationfalse

2017-02-15 16:19:03,637 TRACE [wt.fv.FvMountValidator.timer] wt.fv.FvMountValidator  - ValidateAllSitesTask.run complete

2017-02-15 16:20:06,508 ERROR [RMI TCP Connection(14)-171.71.189.172] wt.httpgw.HTTPAuthentication  - HTTP login failed: client host = 171.71.189.172

2017-02-15 16:20:52,486 DEBUG [wt.fv.FileServersImpl.notifyVaultStatusTimer] wt.fv.FileServersImpl  - Running NotifyVaultStatusTask:

2017-02-15 16:20:52,486 DEBUG [wt.fv.FileServersImpl.notifyVaultStatusTimer] wt.fv.FileServersImpl  - FileServersImpl::Inside notifyVaultStatus

2017-02-15 16:20:52,488 DEBUG [wt.fv.FileServersImpl.notifyVaultStatusTimer] wt.intersvrcom.SiteInfoCache  - getAllSites containerRef=null

2017-02-15 16:20:52,488 DEBUG [wt.fv.FileServersImpl.notifyVaultStatusTimer] wt.fv.FileServersImpl  - Got all sites.

2017-02-15 16:20:52,489 DEBUG [wt.fv.FileServersImpl.notifyVaultStatusTimer] wt.fv.FileServersImpl  - Iterating through all sites

2017-02-15 16:20:52,489 DEBUG [wt.fv.FileServersImpl.updateAndNotifyThresholdTimer] wt.fv.FileServersImpl  - Running UpdateSiteVaultsAndNotifyVaultThresholdTask:

2017-02-15 16:20:52,489 DEBUG [wt.fv.FileServersImpl.notifyVaultStatusTimer] wt.fv.FileServersImpl  - Got site: master

2017-02-15 16:20:52,489 DEBUG [wt.fv.FileServersImpl.updateAndNotifyThresholdTimer] wt.fv.FileServersImpl  - Inside addOrUpdateSiteNode. Creating new Event of type refresh tree

2017-02-15 16:20:52,490 DEBUG [wt.fv.FileServersImpl.updateAndNotifyThresholdTimer] wt.fv.FileServersImpl  - Generating event wt.fv.FileServersMBean.treeRefresh

2017-02-15 16:20:52,492 DEBUG [wt.fv.FileServersImpl.updateAndNotifyThresholdTimer] wt.fv.FileServersImpl  - Inside addOrUpdateSiteNode:Notify?trueIsSiteThresholdEditableFromMaster?true

2017-02-15 16:20:52,493 DEBUG [wt.fv.FileServersImpl.updateAndNotifyThresholdTimer] wt.intersvrcom.SiteInfoCache  - getAllSites containerRef=null

2017-02-15 16:20:52,493 DEBUG [wt.fv.FileServersImpl.updateAndNotifyThresholdTimer] wt.fv.FileServersImpl  - Iterating through all sites now...

2017-02-15 16:20:52,493 DEBUG [wt.fv.FileServersImpl.updateAndNotifyThresholdTimer] wt.fv.FileServersImpl  - Got site: master

2017-02-15 16:20:52,493 DEBUG [wt.fv.FileServersImpl.updateAndNotifyThresholdTimer] wt.fv.FileServersImpl  - Site : masteris not a child node currently. Create a new child node for site: master

2017-02-15 16:20:52,493 DEBUG [wt.fv.FileServersImpl.updateAndNotifyThresholdTimer] wt.fv.FileServersImpl  - Site is local master. It should always have site threshold editable from master

2017-02-15 16:20:52,493 DEBUG [wt.fv.FileServersImpl.notifyVaultStatusTimer] wt.fv.FileServersImpl  - Got all local vaults for site: master

2017-02-15 16:20:52,496 DEBUG [wt.fv.FileServersImpl.updateAndNotifyThresholdTimer] wt.fv.AbstractSiteStatusImpl  - Getting unregistered instance of AbstractSiteStatusImpl::isThresholdRWOnMaster=true; site=master

2017-02-15 16:20:52,496 DEBUG [wt.fv.FileServersImpl.updateAndNotifyThresholdTimer] wt.fv.AbstractSiteStatusImpl  - AbstractSiteStatusImpl:getInstance::Getting instance of :SiteStatusImplSetThreshold

2017-02-15 16:20:52,496 DEBUG [wt.fv.FileServersImpl.notifyVaultStatusTimer] wt.fv.FileServersImpl  - Got all remote vaults for site: master

2017-02-15 16:20:52,498 DEBUG [wt.fv.FileServersImpl.notifyVaultStatusTimer] wt.fv.FileServersImpl  - Iterating through all vaults now...

2017-02-15 16:20:52,498 DEBUG [wt.fv.FileServersImpl.notifyVaultStatusTimer] wt.fv.FileServersImpl  - Got vault:defaultcachevault

2017-02-15 16:20:52,498 DEBUG [wt.fv.FileServersImpl.notifyVaultStatusTimer] wt.fv.FileServersImpl  - Vault defaultcachevault is Read-write

2017-02-15 16:20:52,498 DEBUG [wt.fv.FileServersImpl.notifyVaultStatusTimer] wt.fv.FileServersImpl  - Got vault:defaultuploadvault

2017-02-15 16:20:52,498 DEBUG [wt.fv.FileServersImpl.notifyVaultStatusTimer] wt.fv.FileServersImpl  - Vault defaultuploadvault is Read-Only

2017-02-15 16:20:52,498 DEBUG [wt.fv.FileServersImpl.notifyVaultStatusTimer] wt.fv.FileServersImpl  - Vault status changed from Read-only to Read-write. Set notification email queue for this vault

2017-02-15 16:20:52,500 DEBUG [wt.fv.FileServersImpl.updateAndNotifyThresholdTimer] wt.fv.AbstractSiteStatusImpl  - useDefault is true

2017-02-15 16:20:52,500 DEBUG [wt.fv.FileServersImpl.notifyVaultStatusTimer] wt.fv.FileServersImpl  - emailQueue size is greater than zero, send notificaion emails.

2017-02-15 16:20:52,500 DEBUG [wt.fv.FileServersImpl.updateAndNotifyThresholdTimer] wt.fv.AbstractSiteStatusImpl  - SiteStatusImplSetThreshold:setUseDefault::I am here because injection targets are being injected, set varaible setUseDefaultOnstartUp to false at the end

2017-02-15 16:20:52,500 DEBUG [wt.fv.FileServersImpl.notifyVaultStatusTimer] wt.fv.FileServersImpl  - Inside sendVaultStatusEmailsFromQueue. Send email if no status data lock

2017-02-15 16:20:52,500 DEBUG [wt.fv.FileServersImpl.updateAndNotifyThresholdTimer] wt.fv.AbstractSiteStatusImpl  - Setting object name to site name (on master side)

[WhiteChen]

Sorry, I don't know how to import certificate to java keystore, what's the Keytool?

[WhiteChen]

Do you mean I need to add the SSL certificate into java Keystore?

[BineshKumar1]

Yes , run this HTTP Server /bin - keytool -import -alias <some alias name> -file <path to certificateAuthority.cert> -storetype jks -keystore /<JRE>/lib/security/jssecacerts

/

But I don't see a SSL exception in your logs.  How do you authenticate your method? Are you using RemoteMethodServer method?

[WhiteChen]

I have imported certificate into cacerts in test server and stage server, but the problem is still occured. Yes, I use "RemoteMethodServer rms=RemoteMethodServer.getDefault(); rms.invoke("dlEPMDoc", EPMDocManager.class.getName(), null, argTypes, argValues))". How can I do to solve it?

[BineshKumar1]

If  its not a concern could you email me the code?