Skip to main content
T
TDT16-Pearl
16-Pearl
May 7, 2023
Question

Is there any possibility to create custom methods in custom email template for notification robot?

  • May 7, 2023
  • 1 reply
  • 1103 views

I need to have custom method in email template which displays the information related to the Object.

 

    1 reply

    HelesicPetr
    22-Sapphire II
    HelesicPetr22-Sapphire II
    22-Sapphire II
    May 10, 2023

    Hi @TDT 

    It is easier to write own code to send a email with your specific information.

     

    or

     

    What does the method should do ? Because if you need to just get information from windchill, then you can write the information to a workflow variable and then use the variable in the email template html 

     

    getActivityVariable varName="<Variable Name>"

    getProcessVariable varName="< Variable Name >"

     

    <SCRIPT LANGUAGE=Windchill>
<!--
getProcessVariable varName="< Variable Name >"
-->
</SCRIPT>

     

     

    PetrH

    T
    TDT16-PearlAuthor
    16-Pearl
    May 11, 2023

    Hi @HelesicPetr,

     

    Thank You for the response.

    My idea is to add a new method either in custom template or OOTB template i.e. NotificationRobot.html.

    All the methods defined in  NotificationRobot.html is using OOTB class NotificationRobotProcessor which is registered in service.properties.xconf.

    I have extended the OOTB class and implemented a new method X and registered in .xconf file.

    But I am getting an error that there is no method X.

     

     

    HelesicPetr
    22-Sapphire II
    HelesicPetr22-Sapphire II
    22-Sapphire II
    May 11, 2023

    Hi @TDT 

    Yes the registration can be in the xconf, but has been the change propagated to the service.properties?

     

    btw I usually use simple way to achieve what I need. 

    There can be some another place where the methods are described what you can use in the html notification file. 

     

    PS> my experience is that if I wanted to reuse and rewrite OOTB function/method it cased more troubles. In the end I wrote own function.

     

    PetrH

    Terms & ConditionsCookie settingsAccessibility statement