Redirection to Thingworx is failing after configuring Single Sign-On (SSO) using OKTA as IDP

[TW_10309330]

Hi,

We've set up Single Sign-On (SSO) for ThingWorx using Okta as the Identity Provider (IdP) with No CAS. When we access the ThingWorx URL, it redirects to the Okta login page. After entering valid credentials, however, it redirects to https://thingworx.com/ instead of ThingWorx .

In the thingworx Auth log i see auth request success:
2025-08-28 06:37:11.344+0000 [L: INFO] [O: o.s.s.s.l.SAMLDefaultLogger] [I: ] [U: ] [S: ] [P: ] [T: https-openssl-nio-443-exec-4] AuthNRequest;SUCCESS;10.206.0.88;http://www.okta.com/exkh94jfsQn8YKi0i7;http://www.okta.com/exkh94jfsQn8YKi0i7;;;

Can anyone help me if you have faced this kind of issue earlier, or any OKTA side configuration is missing?

[vnamboodheri]

Hi @TW_10309330,

Thank you for your question. 

Your post has not yet received any response. I am replying to raise awareness. Hopefully, another community member will be able to help.

Also, feel free to add any additional information you think might be relevant. It sometimes helps to have screenshots to better understand what you are trying to do.

Best Regards,

Vivek N
Community Moderation Team