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Hi.
I am using the com.mks.api Java library to get data from Windchill. But even when I try to run the command with windows command line, it takes minutes to get response from a simple command excecution.
I tried the viewissue and issues commands. Also, I tried to use small Data from Windchill to rule out the too-big-data-problem.
Also, I tried to use the method
executeWithInterim(cmd, false)
instead of execute(), it does not help.
I also tried to use the same session for multiple commands.
I do get an error but not sure whether it has something to do with slow response:
Error occurred when running command: null
com.mks.api.response.CommandAlreadyRunningException
at com.mks.connect.CmdRunnerCreatorImpl.release(CmdRunnerCreatorImpl.java:143)
at com.mks.connect.UserApplicationSessionImpl.release(UserApplicationSessionImpl.java:494)
at com.mks.connect.UserApplicationSessionImpl.release(UserApplicationSessionImpl.java:475)
at com.mks.connect.UserApplicationSessionImpl.release(UserApplicationSessionImpl.java:464)
at com.mks.connect.CmdRunnerCreatorImpl.release(CmdRunnerCreatorImpl.java:131)
Here is what the About menu shows:
Windchill RV&S 12.5.0.0
Build: 6160
API Version: 4.16.6160
What can I do to get fast response from command exceutions?
Hi Usama,
Have you had a chance to raise a ticket with PTC Tech Support?
Can you point me to the case?
Thanks
Kartik
Hi Kartik,
I did not raise a ticket yet because the internal IT Support wants to have try first.
I posted here because I wanted to save time 🙂
I am getting the same error in RV&S 13.0 as well.
Any updates from PTC
Hi Sachin,
Can you please share the PTC Case ID?
Thanks
Kartik