I set up a user notification in Integrity to notify me when a defect or change request has been assigned to me. It looks like this:
This works well except there seem to be a trigger that runs overnight that updates all of the Defects and Change Requests that are in the system. When I look in my email every morning, there is a notification for every defect and change request that was ever assigned to me.
Is there something that I should change in my notification that would prevent this. Also, I tried to exclude these items by using the user = -system- value but it did not work.
Any help would be appreciated.
Happy New Year!
If you only want to be notified when you become the *new* assigned user of the item you can include another condition with the ones in your screenshot (one in each of the AND sections):
Assigned User != - Me -
This condition, when used together with the Assigned User [new value] condition, will check the existing value to say "If I was not the previous owner before the edit but I am the new assigned user, then return true and notify me".
another option would be to check wether the your field of interest actually changed, e.g.
Assigned User <> Assigned User [new value]
Thanks for the info Joe and Matthias. I will give this a try.