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Change my reply to the original post with the PowerPoint.
@JeffZemsky Reading through the PowerPoint this caught my eye on page 27:
I tried finding the setting in the Windchill Preferences>Promotion Process at the Site or Org Level for Promotion Request but couldn't find it. Is this one of those hidden settings that must be enable on the server? I'm using Windchill 11.0 M030.