cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Showing results for 
Search instead for 
Did you mean: 

10.2 help please answer

Highlighted
Newbie

10.2 help please answer

All,

Thanks to Gelnn Frenk from Dupont for a solution.

Per his response we deleted the contents of the Cache dir at:
C:\Users\<username here=">\AppData\Roaming\PTC\.ptcm1912\ptc-browser\Cache
and relaunched Creo. Everything is working again.

We do not know why the cache went corrupt or whatever happened but we are working.

As of this time 9:43 am eastern time Wed 10-15-2014 our IT guy has yet to hear back from PTC on the ticket he put is late yesterday.
Because of Glenn's answer our 2 guys are working again

Kudos to him and the exploder community for the rapid response.

John M. Scranton
Ultra Electronics - USSI
4868 E. Park 30 Dr.
Columbia City, IN 46725-8869
*Voice: 260.248.3576
*Fax; 260.248.3509

[cid:image001.jpg@01CFE85C.AA723380]


Internet Email Confidentiality Footer
Privileged, Proprietary, or Private information may be contained in this message. If you are not the intended addressee or responsible for the delivery of this message to the intended addressee, you are not authorized to possess or copy this message or its contents without the authorized consent of an UnderSea Sensor Systems, Inc. (USSI) representative. In such a case, you should destroy this message and notify us immediately. Opinions, statements, and other information expressed in this message are not published or endorsed by USSI unless otherwise indicated by an authorized representative independent of this message.