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Applets are not opening

sanjay.scribble
1-Newbie

Applets are not opening

Hi All,


We are facing issues opening java applets in our windchill production system (9.1 M060).


Below is the error that we get in the java console when we try to open a page that uses java applets (like External Storage Administrator).


Introspection Runtime Mode = true
wt.util.WTRemoteException: Unable to invoke remote method; nested exception is:
wt.util.WTRemoteException: Unable to locate method server; nested exception is:
wt.util.WTRemoteException: Unable to locate method server; nested exception is:
wt.util.WTRemoteException: Unable to get server; nested exception is:
wt.util.WTRemoteException: Unable to locate server manager; nested exception is:
java.rmi.ConnectIOException: error during JRMP connection establishment; nested exception is:
java.net.SocketTimeoutException: Read timed out
at sun.rmi.transport.tcp.TCPChannel.createConnection(Unknown Source)
at sun.rmi.transport.tcp.TCPChannel.newConnection(Unknown Source)
at sun.rmi.server.UnicastRef.newCall(Unknown Source)
at sun.rmi.registry.RegistryImpl_Stub.lookup(Unknown Source)
at wt.manager.RemoteServerManager.getServerManager(RemoteServerManager.java:737)
at wt.manager.RemoteServerManager.getServer(RemoteServerManager.java:294)
at wt.manager.RemoteServerManager.getServer(RemoteServerManager.java:267)
at wt.method.RemoteMethodServer.getMethodServer(RemoteMethodServer.java:1023)
at wt.method.RemoteMethodServer.invoke(RemoteMethodServer.java:621)
at wt.clients.filevault.FvMountInfoMaster.reset(FvMountInfoMaster.java:1866)
at wt.clients.filevault.FvMountInfoMaster.reset(FvMountInfoMaster.java:1844)
at wt.clients.filevault.FileVaultTreeFrame.refresh(FileVaultTreeFrame.java:1886)
at wt.clients.filevault.FileVaultTreeFrame$InitTreeViewThread.run(FileVaultTreeFrame.java:4876)
Caused by: java.net.SocketTimeoutException: Read timed out
at java.net.SocketInputStream.socketRead0(Native Method)
at java.net.SocketInputStream.read(Unknown Source)
at java.io.BufferedInputStream.fill(Unknown Source)
at java.io.BufferedInputStream.read(Unknown Source)
at java.io.DataInputStream.readByte(Unknown Source)
... 13 more



But, if we update the windows "hosts" file with the IP address of the server (in which the windchill application is being hosted) pointing to the DNSalias, then the applets are opening fine without any issues.


I tried to search the PTC tech support knowledge base and did not find any related threads. Even if I user the keyword "JRMP" alone, it is not returning any results.


Anybody has faced such issueearlier and got any resolution for this?


Thanks in advance.


Sanjay.

2 REPLIES 2
jessh
5-Regular Member
(To:sanjay.scribble)

Sounds like you have a DNS issue that you're working around with your
hosts file.

Hi Jess,


Thanks for you reply.


We have this issue only when we open applets and not for any other page.


URL with DNS for all the other pages are working fine.


Thanks,


Sanjay.

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