What is the error message captured in Method Server logs. If these logs show the following stack trace:
The corresponding method server log:
RMI TCP Connection(17)-192.168.1.15: <<<< Created a new Maturity Notice named: ?????, IV-SPC-002041, A.2, 2012-03-07 with a container of OR:wt.inf.library.WTLibrary:51538
RMI TCP Connection(17)-192.168.1.15: <<<< Current Promotion Target State is:PUBLISHED
RMI TCP Connection(17)-192.168.1.15: >>>> 0ms - Total time to iterate over the items for the baseline.
RMI TCP Connection(17)-192.168.1.15: >>>> 4ms - Total time to store the baseline.
RMI TCP Connection(17)-192.168.1.15: >>>> 6ms - Total time to store items into the baseline.
RMI TCP Connection(17)-192.168.1.15: <<<< Saving Promotion Notice.
RMI TCP Connection(17)-192.168.1.15: >>>> 3ms - Saved the Promotion Targets.
RMI TCP Connection(17)-192.168.1.15: seeds : OR:wt.doc.WTDocument:49595569, OR:wt.doc.WTDocument:49595569, OR:wt.doc.WTDocument:49595569, OR:wt.doc.WTDocument:49595569, OR:wt.doc.WTDocument:49595569, OR:wt.doc.WTDocument:49595569, OR:wt.doc.WTDocument:49595569, OR:wt.doc.WTDocument:49595569, OR:wt.doc.WTDocument:49595569
RMI TCP Connection(17)-192.168.1.15: >>>> 4ms - Added new promotion seeds.
RMI TCP Connection(17)-192.168.1.15: java.lang.NullPointerException
RMI TCP Connection(17)-192.168.1.15: at com.ptc.windchill.pdmlink.maturity.server.processors.forms.PromotionNoticeFormTaskDelegate.updateTeamRole(PromotionNoticeFormTaskDelegate.java:353)
RMI TCP Connection(17)-192.168.1.15: at com.ptc.windchill.pdmlink.maturity.server.processors.forms.PromotionNoticeFormTaskDelegate.processStep(PromotionNoticeFormTaskDelegate.java:242)
RMI TCP Connection(17)-192.168.1.15: at com.ptc.core.htmlcomp.wizard.WizardFormTaskDelegate.processAction(WizardFormTaskDelegate.java:41)
RMI TCP Connection(17)-192.168.1.15: at wt.enterprise.URLProcessor.processAction(URLProcessor.java:1564)
RMI TCP Connection(17)-192.168.1.15: at wt.enterprise.URLProcessor.processForm(URLProcessor.java:698)
RMI TCP Connection(17)-192.168.1.15: at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
RMI TCP Connection(17)-192.168.1.15: at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:48)
RMI TCP Connection(17)-192.168.1.15: at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)
RMI TCP Connection(17)-192.168.1.15: at java.lang.reflect.Method.invoke(Method.java:600)
RMI TCP Connection(17)-192.168.1.15: at wt.httpgw.HTTPServer.processRequest(HTTPServer.java:342)
RMI TCP Connection(17)-192.168.1.15: at wt.httpgw.HTTPServer.processRequest(HTTPServer.java:208)
RMI TCP Connection(17)-192.168.1.15: at sun.reflect.GeneratedMethodAccessor95.invoke(Unknown Source)
RMI TCP Connection(17)-192.168.1.15: at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)
RMI TCP Connection(17)-192.168.1.15: at java.lang.reflect.Method.invoke(Method.java:600)
RMI TCP Connection(17)-192.168.1.15: at wt.httpgw.HTTPRequestImpl.readExternal(HTTPRequestImpl.java:222)
RMI TCP Connection(17)-192.168.1.15: at java.io.ObjectInputStream.readExternalData(ObjectInputStream.java:1796)
RMI TCP Connection(17)-192.168.1.15: at java.io.ObjectInputStream.readOrdinaryObject(ObjectInputStream.java:1755)
RMI TCP Connection(17)-192.168.1.15: at java.io.ObjectInputStream.readObject0(ObjectInputStream.java:1333)
RMI TCP Connection(17)-192.168.1.15: at java.io.ObjectInputStream.readObject(ObjectInputStream.java:352)
RMI TCP Connection(17)-192.168.1.15: at wt.method.MethodArgsReader.readExternal(MethodArgsReader.java:180)
RMI TCP Connection(17)-192.168.1.15: at wt.method.MethodArgs.readExternal(MethodArgs.java:160)
Then perform the following:
- Browse to Site>Utilities>Life Cycle Administrator.
- Select the corresponding promotion request life cycle template.
- Click Edit.
- Change Type under Properties - Life Cycle to Advanced.
- Click Save.
- Click Check In.
Thanks,
Shivprasad
