Is there a way to expose the user password? or at least login as the user from the admin user.
There are times we need to log on as the user to see what they see. If we can change the password as the admin, seems we should be able to see what it is.
We're running 10.2
If your Windchill application uses single sign on, authenticated with Corperate AD instead of Windchill DS, you can take a look on my approach.
Occasionally I need to login as a user to reproduce an issue on a PTC support webex session, since our 1st level authentication is through Corperate AD, 2nd level authentication is through Windchill DS, for the Windchill users no exist in Corperate AD, Windchill DS comes to play.
SoI just need to ask the user if I can temperaty use his/her Windchill account for certain period (say half hour or so), s/he should not use Windchill in that period of time and does not need to change his/her password ortell me his/her password because it is the same password for his/her outlook, sharepoint and all other apps. I just rename his Windchill user to something else which does not exist in Corperate AD, say my_<username>, and change this Windchill account password to something I use. Then login asmy_<username>, reproduce the issue to PTC support, then rename my_<username> back to <username>, and inform the user that I am done, s/he can log back in Windchill again.
Becausethe <username> is using Corperate AD authentication, changing Windchill passwordon the same user in Windchill DS won't affect anything and all the user-object relationships in Windchill database won't be affected either as original user and renamed user are still the same ida2a2.