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We have done our share of bad-mouthing PTC documentation and PTC U over the past several years...
Just got into the PTC U course on Cognos Business Reporting - about 1/4 of the way thru so far. Need to give credit where credit is due as well as complain, so here goes.
This particular course is quite a lot better than all others that I've seen - it deserves a solid A grade in my humble opinion. I'd like to encourage PTC to put them in charge of all Windchill courses and (please, please) also all Windchill online and pdf documentation. Keep up the great work! I'll even buy the author a lobster dinner if I get the opportunity.