How do you create a Winchill user with an Active Directory (LDAP) account?

[gchampoux]

How do I create a Windchill user and associateconnect it to an existingMicrosoft Active Directory (AD)account?

This will be our first implementation of Windchill (Intralink 9.1 M020).

I did an out-of-the-box testinstall, with the Active Directory option enabled.

I would expect that the New-User panel in Principals would have an option to select a user from AD.
But I do not see such. The panel does have pull-down for Directory Service.

But it only lists one choice: com.williams.Ldap, which I assume is Aphelion.
What am I missing?

The business manual implies that an AD user becomes a Windchill user when they login with their AD credentials.
Did I interpret that correctly? Seems like an odd method.
As test, I tried to login to Windchill with my AD credentials.
All I got was an error page (see below) which only occurs when there is a proper usernamepassword match.
If not a match, it simply re-prompts for credentials.

I assume that Windchillhas authenticated successfully through AD, but has to user entry of it's own to match.

I am under the impression that the installer did not have the AD option prior to 9.1, and that a JNDI adapter had to be defined.
Is this correct? Should I skip AD during the install and add it afterward with JNDI?
Anyone had experience with such and can offer advice?

Gerry Champoux

Williams International

HTTP Status 500 -

--------------------------------------------------------------------------------

type Exception report

message

description The server encountered an internal error () that prevented it from fulfilling this request.

exception

javax.servlet.ServletException: (wt.session.sessionResource2) wt.org.UserNotFoundException: User not found: unknown web name: "gc1596".
com.ptc.core.components.servlets.NavigationServlet.processRequest(NavigationServlet.java:166)
com.ptc.core.components.servlets.NavigationServlet.doGet(NavigationServlet.java:185)
javax.servlet.http.HttpServlet.service(HttpServlet.java:617)
javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
wt.httpgw.filter.WTContextBeanFilter.doFilter(WTContextBeanFilter.java:48)
wt.httpgw.filter.TrustedAuthFilter.doFilter(TrustedAuthFilter.java:119)
wt.servlet.CompressionFilter.doFilter(CompressionFilter.java:232)
wt.servlet.RequestInterrupter.doFilter(RequestInterrupter.java:324)
wt.servlet.ServletRequestMonitor.doFilter(ServletRequestMonitor.java:1272)
wt.servlet.ServletRequestMonitorFilter.doFilter(ServletRequestMonitorFilter.java:54)

root cause

(wt.session.sessionResource2) wt.org.UserNotFoundException: User not found: unknown web name: "gc1596".
wt.method.RemoteMethodServer.invoke(RemoteMethodServer.java:788)
wt.session.SessionManagerFwd.getPrincipal(SessionManagerFwd.java:88)
wt.session.SessionHelper.getPrincipal(SessionHelper.java:229)
com.ptc.core.components.servlets.NavigationServlet.processRequest(NavigationServlet.java:162)
com.ptc.core.components.servlets.NavigationServlet.doGet(NavigationServlet.java:185)
javax.servlet.http.HttpServlet.service(HttpServlet.java:617)
javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
wt.httpgw.filter.WTContextBeanFilter.doFilter(WTContextBeanFilter.java:48)
wt.httpgw.filter.TrustedAuthFilter.doFilter(TrustedAuthFilter.java:119)
wt.servlet.CompressionFilter.doFilter(CompressionFilter.java:232)
wt.servlet.RequestInterrupter.doFilter(RequestInterrupter.java:324)
wt.servlet.ServletRequestMonitor.doFilter(ServletRequestMonitor.java:1272)
wt.servlet.ServletRequestMonitorFilter.doFilter(ServletRequestMonitorFilter.java:54)

[lreddy-2]

I did a rehost (10.1M020) of a system which was upgraded from 9.1 M62 (offcourse with AD integration)

I get this error and even there is no solution in sight from PTC

Regards,

Lokesh

[BineshKumar1]

This happens when the user which is presented by web end is not present in any of the jndi adapter search bases.Please do a search in participant administration for the user who is not able to login. If the user is not searchable, then you should be checking the JNDI adapter