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How to reconstructthe change history of an article? Or, how to capture product changes to enable reconstructing change history?
Suppose, a customer has a 7-years old machine and asks for a replacement. Starting from his 'historical' components, there may be several alternative paths to solve his problem. Is Windchill Change Management capable of giving us support to this survey?
I want to store away in Windchill the replacement scenario's developed during a change process, enabling me to reconstruct those paths afterwards. An old part is replaced by a new one, or by several new ones, with or without conditions. Sometimes, a replacement of an old part by a new one involves other replacements as well. Over time, this can lead to several scenario's, with each scenario consisting of several hubs.
Of course, product changes can be captured by a raise of the revision as well, but only for 100% backward compatibility in all the BOMs where the product is member of. Unfortunatly, most of our changes do not meet this requirement.
As far as I read in the Windchill help, 'Replacement Parts' (substitutes and alternates) are not meant to cover this issue, or are they? How does this integrate with change management?
Thanks in Advance, Hugo.
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