How to skip a task in a running process?

[ipsomiadis]

Hello all,

I have a small problem with a promotion workflow.

The process is running, but in a task, due to typo mistake a variable has been mistyped.

Is it any way to skip this task, and proceed to the next one?

Thank you in advanced.

Regards

John

[imendiola]

Hi John,

depending on the process, as an Administrator, if you open the running process from the Routing Status table, you should be able to select the running task on the workflow  and then use the buttons on the top to complete manually that task. It will reflect that an Administrator has completed it in the process status table.

Regards

[ipsomiadis]

Thanks Iker.

It is ture that Admin can do that. Nevertheless, if the task cannot be completed due to a syntax error in it, how can we ignore that task and continue to the next one?

[BenPerry]

If there is a dependency on the syntax for the task getting completed, then there is no possible way to skip it.  You must correct the syntax in the workflow process template, check it in, and then re-initiate the workflow process.  It will grab the latest iteration of the process template and then there will be no bug when it gets back to that task again.

[ipsomiadis]

Thank you Ben,

Does this mean that the previous tasks need to be completed again?

Regards

John

[BenPerry]

Yes, someone will need to click through the tasks again to bring the new workflow process instance up to the same place that the previous workflow failed.

[ipsomiadis]

Thank you.

[STEVEG]

Has this question been answered?  If so then please mark it as such.