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C
Chris171-Visitor
1-Visitor
November 12, 2019
Solved

Index Search Solr: "no policy" objects

  • November 12, 2019
  • 1 reply
  • 1714 views

Hi there,

 

we have the index search enabled and the solr service running on our Windchill server. Unfortunately, the index search is not working.

 

In the policy administration, there is the default setting to index all objects:

 

2019-11-12 11_25_19-Policy Administration - Internet Explorer.png

 

However, the indexing administration tool shows lots of "no policy" objects:

 

2019-11-12 11_27_02-Indexing Administration - Internet Explorer.png

 

Can anyone give me a hint how to debug this further?

 

Thanks in advance and best regards

Chris

Best answer by Chris17

Issue solved.

 

Although the index search was enabled in Site > Preferences > Search, I had to set

 

wt.index.enabled=true

 

in WINDCHILL_HOME/codebase/wt.properties.

 

Indexing is working flawlessly since then....

1 reply

M
MichaelChatel5-Regular Member
5-Regular Member
November 12, 2019

"No Policy" objects are ones that are not being indexed because they have no indexing policy.

 

This online help section is relevant:

http://support.ptc.com/help/windchill/wc111_hc/whc_en/index.html#page/Windchill_Help_Center%2FPolicyAdminIndexAbout.html

 

I would suggest opening a Support case to help you look into this.  We have some Support engineers that specialize more with indexing/search issues, that may be able to see why this is.

 

 

C
Chris171-VisitorAuthorAnswer
1-Visitor
November 13, 2019

Issue solved.

 

Although the index search was enabled in Site > Preferences > Search, I had to set

 

wt.index.enabled=true

 

in WINDCHILL_HOME/codebase/wt.properties.

 

Indexing is working flawlessly since then....

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