Index Search Solr: "no policy" objects

[Chris17]

Hi there,

we have the index search enabled and the solr service running on our Windchill server. Unfortunately, the index search is not working.

In the policy administration, there is the default setting to index all objects:

However, the indexing administration tool shows lots of "no policy" objects:

Can anyone give me a hint how to debug this further?

Thanks in advance and best regards

Chris

[MichaelChatel]

"No Policy" objects are ones that are not being indexed because they have no indexing policy.

This online help section is relevant:

http://support.ptc.com/help/windchill/wc111_hc/whc_en/index.html#page/Windchill_Help_Center%2FPolicyAdminIndexAbout.html

I would suggest opening a Support case to help you look into this.  We have some Support engineers that specialize more with indexing/search issues, that may be able to see why this is.

[Chris17 · Accepted solution]

Issue solved.

Although the index search was enabled in Site > Preferences > Search, I had to set

wt.index.enabled=true

in WINDCHILL_HOME/codebase/wt.properties.

Indexing is working flawlessly since then....