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4-Participant
March 21, 2023
Question

Login Authorization Failed

  • March 21, 2023
  • 2 replies
  • 1146 views

Hello Community,

I get the following error message. However, I have not logged in incorrectly. What else could be the reason for this?

 

"The system is not available. There could be a server error or your credentials could be invalid or expired (for example, you may have entered the wrong password or your account may be locked). Contact your help desk or administrator for assistance."

2 replies

23-Emerald III
March 21, 2023

I usually get that message when the server is down or has not completely started yet.

joe_morton
18-Opal
18-Opal
June 5, 2023

Have you contacted your company's administrator? It might be that your account isn't configured yet for Windchill access.