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Hi,
We wonder how companies work with long lists of assignments of problem reports, change requests, notices, tasks?
How do you manage these lists? Set priorities? Get an overview of things done and to be done? Change your mind and switch a problem report from one ECR to another? Or divide an existing ECR into two separate ones? And a lot more little and not so little everyday situations.
We are getting up to speed with the implementation of change management in part of our R&D department, approx. 25 people are involved now. ECR's are sometimes initiated by problem reports, sometimes not. Some ECR's have only one ECN with only one Task, other ECR's are very complex structured. In total, there are over 600 running tasks!
We created a workable environment for all thisby somein housemade reporting and manipulation. Is this common practice? Or are we over demaning? Or maybe we don't understand what PTC was up to?
I appreciate all considerations, Hugo.
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