Migrating intralink 3.4 data to Windchill 10.2

[mvanness]

Recently we acquired a company that had a large amount of Intralink 3.4 data and now I am tasked with trying to ingest it all into one platform which is our production Windchill 10.2 environment with oracle back end DB. Due to the physical server hosting the Intralink 3.4 instances being at a remote facility, we have installed on a separate workstation Wildfire 2.0/Intralink 3.4 to try and connect over the wire to the common space files stored on the off-prem server. Utilizing a known good username and password this is the error we are receiving on the client side: PDMc_GenericDatabase::LoadActnCodeAndActnNameMaps when trying to login to the off-prem 3.4 intralink server.

we have also turned off:

1. all antivirus software.

2. Windows firewalls

3. Ping times between each are stable and consistant

4. no ports are being blocked on the networking side outbound or inbound.

Thanks in advance,

Frank

[MikeLockwood]

I vaguely remember seeing this message - but it was 13 years ago when we first went to PDMLink 7 and I idon't remember the solution.  Wish I could help.

[dnordin]

Is the 3.4 server on a different domain?  If so, check to see if the domains are fully trusted.

I assume you're connecting to the remote site for convenience at this point.  You'd want both systems local, and if possible, on the same subnet when you actually do the migration.

Regards,

DN