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PLM Windchill is not opening in creo2.0

ptc-5096502
2-Explorer
2-Explorer
‎May 05, 2014 07:12 AM
‎May 05, 2014 07:12 AM

PLM Windchill is not opening in creo2.0

Dear all,

We purchased new PC (DELL) in that creo schematic is installed it is working properly but windchill is not working in croe browser.

But it is working in Internet explorer.Please help me to ressolve the issue.

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2 REPLIES 2
PascalDICHELLO
1-Visitor
1-Visitor
(To:ptc-5096502)
‎May 06, 2014 08:35 AM
‎May 06, 2014 08:35 AM

Hello,

That comes from the version of IE installed, who is not supported.

See software matrice

Best regards

Pascal

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whendrix
2-Explorer
2-Explorer
(To:ptc-5096502)
‎May 07, 2014 02:06 PM
‎May 07, 2014 02:06 PM

Hello, there is a PTC case "CS130478" giving details to resolve.

Reported to R&D as SPR 2182846 (PTC R&D working with Microsoft Support via REG:113073110629966)

  • Corrected in Creo Elements/Pro 5.0 M210
  • Corrected in Creo Parametric 2.0 M080
  • Workarounds:
    • For Wildfire 5.0, Creo Elements/Pro 5.0 and Creo Parametric clients, configure for a separate web browser process or Mozilla embedded browser via config windows_browser_type=ie_in_sep_process or mozilla_based_browser
    • Downgrade to Internet Explorer 8
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