PSI fails with Connnection to the database failed or SCU failed to execute the query.

[Durga]

Hi,

I'm Trying to install 12.0.2 with following configuration

OS: Windows Server 2019 standard

DB: SQL 2018

PSI fails with Error Connnection to the database failed or SCU failed to execute the query. </p>.

ERROR MESSAGE: Database 'wc' does not exist. Make sure that the name is entered correctly

The IP is static, Firewall is off, Installation is D:\

Any suggestions welcomed.

Regards,

Durga

[VladimirN]

 Hi Durga,

Read the following articles:

• "Windchill PDMLink 12.0 installation failed with error "Connnection to the database failed or SCU failed to execute the query"": https://www.ptc.com/en/support/article/CS347072 
• "Failed to install SQL Server Configuration Utility (SCU) for Windchill PDMLink": https://www.ptc.com/en/support/article/CS304199 
• "Installation of Windchill PDMLink fails during creation of the database": https://www.ptc.com/en/support/article/CS43829