cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Community Tip - Visit the PTCooler (the community lounge) to get to know your fellow community members and check out some of Dale's Friday Humor posts! X

PTC Solution Installer 10.2 M020-CPS15 no option to Update Existing Installation

tjerome
11-Garnet
11-Garnet
‎Aug 16, 2016 02:03 PM
‎Aug 16, 2016 02:03 PM

PTC Solution Installer 10.2 M020-CPS15 no option to Update Existing Installation

Hello

I am running Windchill PDM Link 10.2 Datecode M020-CPS02.

I am trying to update with CSPs and running the PTC solution installer . I have followed the pre install steps as outlined in the guides, but when I get to the options screen, the option to "Update Existing Installation" is greyed out. The PTC services are stopped and windchill server and backgroun method servers are off.

Labels:
0 Kudos
Notify Moderator
1 REPLY 1
SenthilKumarSam
4-Participant
4-Participant
(To:tjerome)
‎Aug 17, 2016 11:48 AM
‎Aug 17, 2016 11:48 AM

Tim,

I only encounter this when i use rehosted Windchill server.

Copy the below file from Production or any other Windchill server before PSI installation. This normally resides in Windchill installation user profile.

C:\Users\windchillinstalluser\AppData\Roaming\PTC\Windchill\psi_iir_index.xml"

0 Kudos
Notify Moderator
Announcements


Contact Community Management
Top Tags