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Hello
I am running Windchill PDM Link 10.2 Datecode M020-CPS02.
I am trying to update with CSPs and running the PTC solution installer . I have followed the pre install steps as outlined in the guides, but when I get to the options screen, the option to "Update Existing Installation" is greyed out. The PTC services are stopped and windchill server and backgroun method servers are off.
Tim,
I only encounter this when i use rehosted Windchill server.
Copy the below file from Production or any other Windchill server before PSI installation. This normally resides in Windchill installation user profile.
C:\Users\windchillinstalluser\AppData\Roaming\PTC\Windchill\psi_iir_index.xml"