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I have been playing with packages with the intent to use these with suppliers. I currently have Windchill publishing iges and step files of all our parts and assemblies. When I tell the package to include iges and step none are there. I have tried include and exclude methods. We are on 10.2 m020.
Do you get any sort of indication messages (success or failure) in the process? Also, have you taken a look at your method server logs at the time of creating a package that failed to incorporate step/iges files?
No I have not looked at the logs on this issue yet. Since my packages are being created I figured there would not be anything in the logs. I will look and let you know.