Problem with access to LDAP Server via Info*Engine Administration

[belandadi]

Hi all,

• Customer is not able to access access LDAP Server via Info*Engine Administration after changing the Port number  (as described in CS50496) / Error : "Unable to connect to the LDAP server".
• Windchill DS is accesible using the same crindentials !! 
• In the logs, the following error is observed : "wt.system.err wcadmin - javax.naming.CommunicationException: kdbs0043.kdbw2k.br:389 [Root exception is java.net.ConnectException: Connection refused: connect] "

Anyone knows if there is any further changes that should be done besides that ones described in the above article  and how to resolve and investigate this issue further ?

[Arshad · Accepted solution]

Hi Badr,

Did you added the updated port number in the Base URI, at the Info Engine administration page for example :

 ldap://kdbs0043.kdbw2k.br:<updated_port>/dc=kdbs0043.kdbw2k.br,dc=.....

[belandadi]

Hi,

Thank you for the reply. Yes, I already resolved the issue using the same suggestion. 

Thank you for your attantion. I'll mark this as accepted resolution so it can help other poeple.

Regards,