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Problems With PDMLink 10.1 M020 "My Tasks" View Not Updating

JIMVANDRAGT
1-Newbie
1-Newbie
‎Jan 31, 2013 01:58 PM
‎Jan 31, 2013 01:58 PM

Problems With PDMLink 10.1 M020 "My Tasks" View Not Updating

Good Day All,

We have an issue that has all of a sudden started to occur where certain PDMLink users can't see updates from Home -> My Tasks. Again this only happens for certain users, but not for all users.

If they try to reassign tasks to another user the task will still remain in their My Tasks even though it has been reassigned. Also new assignments don't appear.

We've opened a call with PTC (11218858) but we all know how fast these types of issues get resolved.

Does anyone have any suggestions on what may be wrong?
Thanks,
Jim

Jim Van Dragt
PLM Architect
Information Technology

hermanmiller.com
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2 REPLIES 2
SteveVinyard
1-Newbie
1-Newbie
(To:JIMVANDRAGT)
‎Jan 31, 2013 02:18 PM
‎Jan 31, 2013 02:18 PM

Has their view been customized to where it doesn't show only "Open" tasks but instead will show closed ones?

[cid:image001.gif@01CDFFB5.67049750]

Steve Vinyard
Application Engineer
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JIMVANDRAGT
1-Newbie
1-Newbie
(To:JIMVANDRAGT)
‎Jan 31, 2013 02:38 PM
‎Jan 31, 2013 02:38 PM

No.
Jim Van Dragt
PLM Architect
Information Technology

hermanmiller.com
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