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ProductView Lite is not publishing .asm or .prt from ProE WF4 m092

j0sizemore
4-Participant
4-Participant
‎Jul 08, 2010 10:57 AM
‎Jul 08, 2010 10:57 AM

ProductView Lite is not publishing .asm or .prt from ProE WF4 m092

Is there a specific setting within the recipe file that indicates that the .asm and the .prt files should or should not be published? Our drawings are being published just fine, but as of last week, no assemblies or parts are publishing. Any ideas? I can't determine what has been changed on the cad worker - I did go intothe config and recipe files but thought I got it back to it's original state, yet it still doesn't work. Windchill 9.1 M010.

Thanks in advance for any help or suggestions. I also posted to the Visualization exploder but did not get any replies.

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j0sizemore
4-Participant
4-Participant
(To:j0sizemore)
‎Jul 08, 2010 05:29 PM
‎Jul 08, 2010 05:29 PM

Just wanted to post a solution, only received one response, thank you Raimondas for that, but I needed more specific help! So I opened a call with PTC - they had me change two settings in the configuration of the worker agent - startup time set to 120 and removed option for AutoErrorStop. Then we looked at the recipe file andunchecked the Output Option "Output author states". It then began publishing assemblies and parts. They also recommended I update ProductView and ProE on the cad worker to the latest version - which I will do this weekend. Kudos to PTC tech support for their timely and excellent help.

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BobLehman2
1-Newbie
1-Newbie
(To:j0sizemore)
‎Jul 08, 2010 08:59 PM
‎Jul 08, 2010 08:59 PM

On 7/8/2010 2:29 PM, Joanna Burress wrote:
>
> Just wanted to post a solution, only received one response, thank you
> Raimondas for that, but I needed more specific help! So I opened a
> call with PTC - they had me change two settings in the configuration
> of the worker agent - startup time set to 120 and removed option for
> AutoErrorStop. Then we looked at the recipe file and unchecked the
> Output Option "Output author states". It then began publishing
> assemblies and parts. They also recommended I update ProductView and
> ProE on the cad worker to the latest version - which I will do this
> weekend. Kudos to PTC tech support for their timely and excellent help.
>
>
> -----End Original Message-----
Did they tell you what "Output author states" does? I am a little
surprised that would fix your issue. The other two items make sense. I
have all my timeout sets much higher than out of the box and it has
helped tremendously with the stability of the CAD worker.


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