Hi All...I think this is a question for "solutions" but let me know if it should be Viz.
We're trying to troubleshoot why it takes so long for our worker to publish viewables. We added a second worker to our worker machine and we are now publishing at twice the speed but still....each job takes between 1.5 and 2 minutes to publish and we always seem to have a backlog of 2000 items. (with the second worker added, I actually get two jobs published in the same 1.5-2 minute period.)
I took a look at the log files and noticed the following 1+ minute gap that keeps repeating. It's hard to tell but I believe that the gap is occurring during the "Registering Server" step (even though it says COMPLETE). Does anyone know what is actually going on during this step that could be causing me such grief? Has anyone seen this before?
I don't believe the download of the part is taking this long.....for one thing, the amount of time is always the same regardless of the size of the files being published. Secondly, adding a second worker gave us twice the throughput (if this was a network issue, I'd have almost no difference in throughput). And thirdly, the resulting upload after publishing happens in a second or two (I know it's not the same file as the one being downloaded and viewables are smaller in size than Pro/E files but still...they have some meat).
Below is a section of the log file where you can see the time delay between these two steps:
[2010-12-15 07:45:43] Recipe file: C:/ptc/productview_adapters/proe_setup2/proe2pv.rcp[2010-12-15 07:45:43] Source file: mgen3001_insul.prt[2010-12-15 07:45:43] Output file: C:/ptc/shared_worker/w2i1j1/m35039-010_insul_prt.pvs[2010-12-15 07:45:43] Registering Server : COMPLETE[2010-12-15 07:47:28] Downloading mgen3001_insul.prt : COMPLETE[2010-12-15 07:47:33] Loading m35039-010_insul<mgen3001_insul>.prt :
If anyone has any idea what's going on here, I would be very very appreciative.
Mike -