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My company recently upgraded to Release: 10.2 M030-CPS14 in Windchill and the REPLY TO COMMENT in the Process tab under discussion is now greyed out. All users will right-click to get that function, but it no longer works. I'm assuming it's a setting, but I cannot get our local Windchill support to figure it out.
Any help would be appreciated. Thanks!
This should help:
https://support.ptc.com/appserver/cs/view/solution.jsp?n=CS206286