Saving an Annotation Set to Windchill from Creo View fails

[Hozaibergen]

Version: Windchill Below 11.0

Use Case: Saving an Annotation Set to Windchill

Description:

Hi,

Saving an Annotation Set to Windchill from Creo View fails with the message "The view could not be saved. Try saving again under a different annotation set name."

Help me fix it. (

case 136054 is blocked for me.

[avillanueva · Accepted solution]

Cause

• At Windchill 10.1 M040, a new security enhancement has been implemented to ensure that only files from a known location are imported
• Consequently, the saved Markup file's path, in the Markup Temp folder location, is being compared case-sensitively to the configured markup.tempdir folder location
• Out-of-the-box, markup.tempdir=$(wt.temp)$(wvs.dir.sep)markup (in wvs.properties) and wt.temp=$(wt.home)\\temp (in wt.properties)
• If the install path is set during the Windchill installation (i.e. wt.home) to a path that is in any way different to the Saved Markup file's path on disk, this failure will occur
• For example, wt.home=c\:\\ptc\\Windchill_10.1\\Windchill does not match the physical path C:\ptc\Windchill_10.1\Windchill because it has an upper-case drive letter C

Resolution

• Reported to R&D as SPR 2188896
• Resolved at Windchill PDMLink 10.2 M010
• Workaround 1: Use xconfmanager to the value of the drive letter to upper-case in the wt.home property value in wt.properties:
• xconfmanager -t <Windchill>/codebase/wt.properties -s "wt.home=C\:\\ptc\\Windchill_10.1\\Windchill" -p
   
• A Windchill restart is required to make this change
• Workaround 2: Change markup.tempdir value in wvs.properties to wt.temp physical path, e.g:
• markup.tempdir=D\:\\ptc\\Windchill_10.1\\Windchill\\temp$(wvs.dir.sep)markup
• A Windchill restart is required to make this change

[Hozaibergen]

big thank you)

This will be very useful to me.

[Catalina]

Hi @Hozaibergen,

I wanted to see if you got the help you needed.

If so, please mark the appropriate reply as the Accepted Solution or please feel free to detail in a reply what has helped you and mark it as the Accepted Solution. It will help other members who may have the same question.
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Thanks,