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lgrant16-Pearl
16-Pearl
January 26, 2021
Question

Un-Resolved Problem Reports visible on current Rev of Object

  • January 26, 2021
  • 1 reply
  • 2243 views

Hi,

I'm getting old but I remember that un-resolved PR's would move forward to the next Revision of the object they were associated with?

If a Document (Rev A) has three PR's against it and only one is acted on (CR, CN) and the Document is Revised to B.

That Document (Rev B) would still have two PR's associated with it.

 

 11.2.1.6
 

windchill 11.2.1.0 supplier management
Creo View - Clients
windchill 11.2.1.0 mpmlink
windchill 2.1 REST Services
windchill projectlink 11.2.1.0
windchill 11.2.1.1 help center
windchill 11.2.1.6 service pack
windchill pdmlink 11.2.1.0
windchill 11.2.1.0 info*engine
windchill 11.2.1.0 Services
windchill 11.2.1.0 common base
windchill partslink 11.2.1.0

1 reply

J
JeffZemsky17-Peridot
17-Peridot
January 28, 2021

@lgrant Problem Reports do not automatically refresh in that case.  There is the business question of whether or not that Problem Report is valid for that new Revision.  We would not automagically decide that for the user.  Its an interesting discussion to go through on how this logic might work.  For Parts there is an attribute for Latest Revision that you could add to the Affected Table and see if your data (Parts anyway) are not the latest.

 

Who is responsible to decide?  Is the person who created the Problem Report?  An Change manger?  Some other role?  What is the right process?   Its definitely an interesting topic for the future.

 

 

A
Arjen12-Amethyst
12-Amethyst
October 4, 2024

A Problem Report is written on a specific revision of an object and might not be valid for a newer revision of that object. So I understand that from a 'related changes' point of view the Problem Report is not shown. I can however imagine that a second viewpoint is to have an overview of non-resolved Problem Reports on 'object master' (all revisions). To me this is a quite simple solution for not forgetting non-resolved Problem Reports on non-latest revisions. Would this be a solution? 

    A
    Arjen12-Amethyst
    12-Amethyst
    October 5, 2024

    @avillanueva having an additional table showing only the non-resolved problem reports on all revisions could be the solutions. Which problem reports to solve is of course a human decision. This way the non-resolved problem report are more visible to users. 

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