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Unable to Create New Product in Windchill 13.0

saood
10-Marble

Unable to Create New Product in Windchill 13.0

Hello Everyone,

 

I am currently using Windchill 13.0 and trying to create a new product.

 

When I navigate to Recent Products -> View All, I don't see a "New Product" button, only an "Add to Favorites" option.

 

I've tried this with my administrator account as well as a user account that I've added to the Product Creator group, but still no success.

 

Can anyone help me with this issue? Any guidance would be greatly appreciated.

 

Thank you!

ACCEPTED SOLUTION

Accepted Solutions
Shashwath
12-Amethyst
(To:saood)

Hello

 

Login to Windchill as Administrator > Organization > Select Organization> Creator> Above Tab Select Product Creators> Add user.

 

Login to Windchill as User> Navigate Bar> Browse> Product> View all> Create New product

 

Shashwath,

View solution in original post

5 REPLIES 5
HelesicPetr
22-Sapphire I
(To:saood)

Hi @saood 

A user has to be added to a Product Creator group on the organization or has to be administrator.  

 

One very important point in this part is that the user even admin has to be assigned to the organization and also the email address has to be configured for that user

 

Also correct license group with correct profile should be assigned. . 

PetrH 

Shashwath
12-Amethyst
(To:saood)

Hello

 

Login to Windchill as Administrator > Organization > Select Organization> Creator> Above Tab Select Product Creators> Add user.

 

Login to Windchill as User> Navigate Bar> Browse> Product> View all> Create New product

 

Shashwath,

Catalina
Moderator
(To:saood)

Hi @saood,


I wanted to see if you got the help you needed.


If so, please mark the appropriate reply as the Accepted Solution. It will help other members who may have the same question.
Please note that industry experts also review the replies and may eventually accept one of them as solution on your behalf.
Of course, if you have more to share on your issue, please pursue the conversation.

Thanks,

Catalina

Community Moderator

Catalina
PTC Community Moderator
saood
10-Marble
(To:Catalina)

Thank you for the heads up Catalina!

 

saood
10-Marble
(To:saood)

Just a heads up, as pointed out by @HelesicPetr  the correct license group and profiles are also needed. The method mentioned in the solution matches the one I found in the documentation, but because I lack proper license add ons, it was not working for me

 

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